Monitoring

Tenant level monitoring allows you to visualize data in your system via a collection of dashboards that are grouped together based on a certain dimension, machines for example. Tenant monitoring dashboards display aggregated data from all folders and personal workspaces in which you have access. See monitoring permissions for details on access control.

Available Sections

Section	Description
Overview	Aggregated overview data from all your folders (job count and statuses, transaction count and statuses).
Machines	Aggregated machine data from all your folders. See details about machine monitoring and dashboards at the folder level.
Processes	Aggregated processes data from all your folders. See details about processes monitoring and dashboards at the folder level.
Queues	Aggregated queues data from all your folders. See details about queue monitoring and dashboards at the folder level.
SLA	Aggregated SLA data from all your folders. See details about SLA monitoring dashboards at the folder level.
License	License consumption dashboard
Unattended sessions	Unattended sessions dashboard
User sessions	User sessions dashboard
API audit [Preview]	API audit

Monitoring Permissions

The monitoring functionality is controlled by a general-purpose permission set (Monitoring) and per-object permissions (Machines, Robots, Queues, Jobs). In order to give permissions on one object, you need to grant View permissions on Monitoring, and View permissions on the object itself, otherwise the corresponding pages are not displayed.

• View on Monitoring and View on Machines - allows you to see the content of the Monitoring > Machines pages.
• View on Monitoring and View on Queues - allows you to see the content of the Monitoring > Queues pages.
• View on Monitoring and View on Jobs - allows you to see the content of the Monitoring > Jobs pages.
• Edit on Monitoring and View on Queues - allows you to disable errors from the Error Feed widget on the Monitoring > Queues page.
• Edit on Monitoring and View on Jobs - allows you to disable errors from the Error Feed widget on the Monitoring > Jobs page.
• View on Audit - allows you to view API usage data on the API audit tab.

Real-time monitoring

The Real time tab provides continuously updated monitoring information for time frames spanning up to one month.

You can choose between simplified monitoring and enhanced monitoring by toggling the Enhanced monitoring option.

Enhanced monitoring

The enhanced monitoring view leverages the Insights real-time monitoring functionality, providing granular information on process status, machine availability, and queue performance. It is available for the following tabs, with each tab featuring a range of filters:

• Machines - This displays information on the status of each runtime and machine. For details, see Real-time machines in the Insights documentation.
• Processes - This displays details on jobs across all statuses. For details, see Real-time processes in the Insights documentation.
• Queues - This displays details on the status and health of each queue item, as well as queue SLA information. For details, see Real-time queues in the Insights documentation.

Historical monitoring

The Historical tab, powered by the Insights service, provides information that dates back to up to two years. The data it displays is refreshed every 20 minutes.

Note:

This is only available if you have the Insights service enabled.

Tab features

Filtering - Each component includes a series of filters that you can combine to reach the desired result. Filter changes only take effect once you click Reload in the top right of the chart.

Downloading - Download the entire dashboard or each tile in the format of your choice.

Scheduling - Schedule the delivery of a report based on the current chart. This can be sent to your email address with the frequency and in the format you select.

Click-to-filter - Click a component in the chart to filter the entire data set based on it.