Monitoring

For a faster debugging, we recommend setting alerts for Cloud Robots on the Alert Preferences page.

You can monitor your cloud robots to check for errors on the following pages:

• You can see pending jobs that are waiting for an available machine on the Jobs page.

• You can see the created virtual machines in Orchestrator, on the Monitoring page of the folder. When a machine becomes available, it is already connected to Orchestrator, so it runs the next pending job.

  If virtual machines are not being created, check the configuration of your cloud robot pool in Orchestrator.

• On the Alerts page in Orchestrator, you can set the State filter to All to see details about the Cloud Robots component and see as new robots are created or any errors. To see alerts, you need to have the Alerts - View and Machines - View permissions from a role that is directly assigned to your account (not inherited from groups), and to be added to the folders where cloud robots are used.

• You can view logs for a particular VM.

Viewing Logs for a Machine

Logs are valuable reports used by administrators for diagnosing and troubleshooting machines. They provide detailed reports on important events happening on a machine such as machine events, job events, or Azure issues.

Logs are kept for 30 days. The oldest log entry is the first one deleted at the end of the retention period.

To view logs for your machine:

1. Go to Tenant > Machines.
2. At the right of the pool row, click More Actions and select Add or manage - VM.

3. On the Manage Cloud Robot - VM page, at the right of the machine row, click More Actions and select View Logs.

   On the Machine Event Logs page, you can see logs generated for that machine, most recent logs displayed first.

4. For details about one of the logs, click Show details at the right of the log row. The Log details window shows a detailed report about that specific event.