- Organization Modeling in Orchestrator
- Automation Best Practices
- Optimizing Unattended Infrastructure Using Machine Templates
- Organizing Resources With Tags
- Orchestrator Read-only Replica
- Exporting grids in the background
- About the Tenant Context
- Searching for Resources in a Tenant
- Managing Robots
- Connecting Robots to Orchestrator
- Storing Robot Credentials in CyberArk
- Storing Unattended Robot Passwords in Azure Key Vault (read-only)
- Storing Unattended Robot Credentials in HashiCorp Vault (read-only)
- Storing Unattended Robot Credentials in AWS Secrets Manager (read Only)
- Deleting Disconnected and Unresponsive Unattended Sessions
- Robot Authentication
- Robot Authentication With Client Credentials
- Elastic Robot Orchestration
- Automation Cloud™ Robots - VM
- Automation Cloud™ Robots - Serverless
- Configuring VPN for Cloud Robots
- Bulk Uploading Queue Items Using a CSV File
- Managing Queues in Orchestrator
- Managing Queues in Studio
- Review Requests
- Test Automation
The recording functionality helps you troubleshoot faulted jobs.
While a job is in progress, its execution can be recorded either as a video or as a screenshot.
The last 3 minutes of the execution are recorded, allowing you to have a walk-through of any errors that might occur.
- Cloud Robots - Serverless
- Robot versions 2023.2 and above
It is not available for cross-platform background processes.
If you are on an Enterprise plan, you can only use this feature with Cloud Robots - Serverless until Robot version 2023.4 is released.
The Job Recording option is located on the Additional settings tab of the process creation/editing window.
It is disabled by default.
- Record and store only failed jobs - Only records job executions that have failed, enabling you to identify and troubleshoot underlying errors.
- Record and store failed queue transactions - Only records executions of jobs with failed queue transactions. As such, it can only be enabled for processes that contain one or more queues.
This option is available for:
- Automation Cloud Robots - Serverless
- Robot versions 2023.10+
- Processes using System Activities versions 2023.10+
- Record all jobs - Records all job executions.
We recommend that you enable Record all jobs for a brief amount of time so as to observe potentially odd behavior during job execution. You can then switch to only recording and storing failed jobs in order to efficiently use bandwidth and storage.
Viewing a job recording
Once the execution of a job is recorded, you can access it from these two places:
- From the Job Details window.
- From the contextual menu of each job, using the Open recording option.
The recording opens in a new browser tab.
There are several actions that you can take in the browser player, such as playing, pausing, searching in the video timeline, setting the playback speed, downloading the video, and displaying it in Picture in Picture mode. Additionally, you can browse the Logs page in parallel.
Viewing a failed queue transaction recording
You can watch the recording of a job execution containing failed queue transactions in the following places:
In the contextual menu of the failed transaction in question, by clicking Open recording.
In the transaction details window, by clicking Open recording.
The option is inactive if recording is not enabled at the process level or if the queue transaction is not failed.
Availability of recorded videos
Recorded videos are stored in Orchestrator as follows:
for 7 days in the case of failed jobs and failed queue transactions
- for 3 days in the case of successful jobs
After that time, they are no longer available in Orchestrator. However, based on the agreement you have entered with us, this information could still be used for analysis purposes.
Note that you can save any video to your local machine for access beyond this limit and at your own convenience.
Video recording activity is included in the Orchestrator audit.
This feature is controlled by the folder-level Execution Media permission, with the following options:
- View - Allows the account to see job execution recordings.
- Create - Allows the account/role that executes the job to also create the recording of the job execution.
- Delete - Allows the account to delete video recordings from Orchestrator.
The default folder-level roles that include the Create permission on Execution Media are Folder Administrator, Automation User, and Robot.
The media player used for video recording playback is compatible with the following browsers:
- Google Chrome
- Mozilla Firefox
- Microsoft Edge
- Apple Safari
However, some features are not currently supported on the latest versions of these browsers, depending on their native capabilities:
- Safari and Firefox do not provide the option to download the video recording.
- Firefox does not allow you to adjust the playback speed or to enable the Picture in Picture option.
Whenever a job fails, screenshots illustrating the last moments of the execution are available for download.
This functionality is only available for unattended automations.
The following settings are available:
- Scaling - Enables you to set the scaling of the screenshots in percent. The maximum value is 100. By default, this field is set to 100.
- Frequency - Enables you to configure the time interval between screenshots, in milliseconds. The minimum value is 250. By default, this field is set to 500.
- Duration - Enables you to configure the length of time before failure to start the recording, in seconds. The maximum value is 120. By default, this field is set to 40.
You need View permissions on Execution Media in order to be able to download execution media on the Jobs page.