Process Mining
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Process Mining
Last updated Apr 17, 2024

March 2023

March 23, 2023

What is new

New app template available

The following app template is now available: SAP-Ariba-Purchase-to-Pay.

Improvements

Compare

The compare values are now displayed on nodes and edges in the Compare process graph.

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If nodes or edges have the same value for Process A and Process B, this is now also indicated.
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App templates

Minor improvements and bug fixes for the following app templates:

  • TemplateOne - MultiFiles
    • Improved upload warning messages.
  • ServiceNow - Incident-Management
    • Added filtering in the input model to only include incidents with a number.
  • Jira Incident-Management
    • The Severity field is now optional in extraction query and transformations.
  • Oracle NetSuite Quote-to-Cash
    • Fixed formatting of Event_detail.
  • Order-to-Cash
    • Fixed input model for Sales_organization.
  • SAP Purchase-to-Pay
    • Extracted empty values are now considered as null.
Note:

These bugfixes will not show up in customized process apps that were created based on previous versions of these app templates. Newly created process apps will include them automatically. To apply these fixes in existing process apps, compare the new app template to the transformations of the process app, and adjust your transformations accordingly.

March 6, 2023

What is new

Automation integration

It is now possible to set up Automation integration to enable business users to trigger automations from process apps. See Setting up Automation integration.

App developers can add automations from Orchestrator queues in the new Automation manager which is available in the Dashboard editor. See Automation manager. The Trigger an automation option is now available on most dashboards and chart to enable business users to trigger the automations. See Triggering an automation from a process app.

Data restrictions

It is now possible to set data restrictions for a process app. With data restrictions, you can define which data fields or records will be visible to business users. For example, if your data contains sensitive information, you can select certain fields for data restriction. The charts and/or dashboards that use the restricted fields will not be displayed, and a message will inform the business user that the chart contains restricted data. You can also define record access policies based filters to restrict the data that will be available for business users. See Setting data restrictions for a process app.

By controlling the data used in dashboards and charts, you can share apps more broadly within your organization.

You can define data restrictions when editing process apps.

Due dates dashboard

The Due dates dashboard is now available for TemplateOne - MultiFiles process apps and process apps based on TemplateOne - MultiFiles. The Due dates dashboard displays information regarding cases meeting or not meeting deadlines and the related costs, and can be used to analyze various aspects of due dates in the processes. See Analyzing Due dates.

Clone app

It is now possible to clone an existing process app and use it as a basis for a new process app.. See Cloning an app.

Improvements

Data upload improvements

The way uploaded data is processed is now improved:

  • Data uploads will be processed the same for all data upload methods (CData Sync , Theobald Universal Xtract, file uploads).
  • Table and field names will be loaded as provided, and won't be changed.
  • You can now use special characters in table and field names (for example Chinese characters).

It has the following impact on apps:

  • The input data model of new app templates is slightly different than before (e.g. case_id now is Case_ID , event_log now is event_log_raw). See the App Templates for the required data models of all app templates.
  • Existing process apps will keep working the same until Process Mining 2023.10.
Important:

As of Process Mining 2023.10, all process apps will switch over the new upload behavior, which might cause problems when uploading new data through the UI (Upload data).We recommend switching over existing process apps to the new upload behavior before October 2023 to prevent these problems.

Process app status

The current status of the process app is now displayed in the All process apps list. See Process Mining portal.

Status

Description

Waiting for data The process app is created, but data still has to be uploaded.
Transforming data Data transformations are running for the process app.

Creating app

The process app is being created.

Deleting app

The process app is being deleted.
Run successful The last data run for the process app was completed successfully.
Run failedThe last data run for the process app did not end successfully.

Data run logs

The information shown in error logs for failed data runs has been improved.

Purchase-to-Pay app template

Optional fields do not need to be present in the input.

Order-to-Cash app template

Optional fields do not need to be present in the input.

TemplatOne-MultiFiles app template

Tags and Due dates tables are now optional as input files. It is no longer needed to upload files without records if you do not use tags or due dates in your process app.

Bug fixes

Oracle JDE Order-to-Cash app template

Removed non-determinism leading to possible wrong values.

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