January 2023

January 30, 2023

What is new

Root cause analysis

The Root cause analysis dashboard is completely redesigned. Once a filter is set, the Root cause analysis tree will show the fields as nodes from which you can drill down to analyze certain behavior and find significant influencers for specific process situations. The detail of the Root cause analysis tree is automatically determined to optimize readability.

See Root cause analysis.

January 27, 2023

Delayed update organizations

Process Mining is now available to be provisioned in delayed update organizations.

January 26, 2023

What is new

Process Details

The Process details dashboard is now available as a menu option and can be opened from the left menu. See the illustration below for an example.

Improvements

Process apps

• Filter options and Export options are now grouped together in context menus. See the illustration below for an example.
  
  

  

  
  
• In the process graph context menu the following filter options are now available:
  • Select cases with activity;
  • Select cases without activity;
  • Clear selection. See the illustration below for an example.
    
    

    

    
    

January 10, 2023

What is new

SOC 2 Type 1 and HIPAA Type 1 compliance

Process Mining Automation Cloud™ is now officially SOC 2 Type 1 and HIPAA Type 1 certified.

Managing access for process apps

It is now possible to grant or revoke grant permissions for a user or group for a process app from the App permissions page. See Managing access for process apps.

New app templates available

The following app templates are now also available:

• Oracle Cloud - Purchase-to-Pay
• Oracle JDE - Purchase-to-Pay
• Oracle NetSuite - Purchase-to-Pay
• Oracle NetSuite - Fixed-Asset-Management
• Oracle NetSuite - Order-to-Cash
• Salesforce - Configure-Price-Quote
• Salesforce - Incident-Management
• Salesforce - Lead-to-Cash
• Salesforce - Lead-Management

See App Templates.

Improvements

Create new app wizard

The name of the process app is now displayed in the breadcrumb of the wizard steps.

Other

Upgrading process apps

Process apps are no longer upgraded automatically when a newer version of the app template becomes available. If you want to use a newer version of the app template for your process app, you must create a new process app using the latest version of the app template.