- Working With Dashboards and Charts
- Working With Process Graphs
- Showing or Hiding the Menu
- Context Information
- Root Cause Analysis
- Sending Automation Ideas to UiPath Automation Hub
- Simulating Automation Potential
- Due Dates
- Triggering an automation from a process app
- Starting a Task Mining project from Process Mining
- Uploading Data
- Retrieving the Credentials for the Azure Blob Storage
- Loading Data Using DataUploader
- Optimizing an app
- Scheduling Data Runs
- Introduction to Dashboards
- Working With the Dashboard Editor
- Creating Dashboards
- Automation Manager
- Publishing Dashboards
Basic troubleshooting guide
The purpose of this Troubleshooting page is to serve as a knowledge base for common problems faced or questions asked when using UiPath Process Mining. It does not provide a complete list of all problems you may encounter, but is intended to provide guidance with the most common issues. If you encounter any issues that are not covered here, feel free to reach out to UiPath Technical Support.
Message: utf-8 codec can't decode byte <byte> in position <position>: Invalid start byte
One or more input files you uploaded have an unexpected encoding.
Set the encoding to UTF-8 and set CR/LF end of line characters (Windows style).
You can change these settings in a file editor. For example in Notepad++.
1. Open the datasource file in Notepad++.
2. Go to Edit -> EOL Conversion and select Windows CR LF.
3. Go to Encoding and select Convert to UTF-8.
4. Save the file.
Message: File upload failed due to the following error: Network Error
Incorrect or missing HTTPS certificate.
The HTTPS certificate used by the BLOB store must be valid in your browser. Check the error and make sure to get the appropriate certificates.
1. Go the Process Mining portal and press F12 to open the Developer tools.
Connection error: The TCP/IP connection to the host <host>, port <port> has failed.
There is an issue with CData Sync connecting to SQL Server.
Open SQL Server Configuration Manager.
Check the TCP Port number.
Check if TCP/IP is set to Enabled for the Port. See the illustration below for an example.