Dashboards and KPIs

Overview dashboard

The Overview dashboard can be used to get a global overview of the data. It provides high-level case information.

Cases

Every single time an automation job is executed, it is considered as one case. A case (case id) is represented by a specific Job ID run. The cases displayed in the Automation Log Monitor are derived from the automation that was selected for the Automation Log Monitor when it was created.

KPIs

Below is a description of the KPIs that are displayed on the Overview dashboard.

KPI	Description
Variants	The number of various process paths different cases have taken from end to end. A variant is a specific path through the process, a set of activities that were taken in a specific order. Usually, several cases have followed the same variant.
Number of cases	The number of unique cases created during the selected period.
Open cases	The total number of open cases within the selected period.

Dashboard charts

Below is a description of the dashboard charts of the Overview dashboard.

Chart	A history graph that displays...
Avg. throughput time	The average throughput time for the end-to-end process.
Error rate	The percentage of cases that executed with one or more errors.
First time right	The percentage of cases that executed first time right.

Case analysis dashboard

Case analysis is the main dashboard where you can analyze the overall process.

KPIs

Below is a description of the KPIs that are displayed on the Case analysis dashboard.

KPI	Description
Variants	The number of various process paths different cases have taken from end to end. A variant is a specific path through the process, a set of activities that were taken in a specific order. Usually, several cases have followed the same variant.
Avg. throughput time	The average throughput time for the end-to-end process.
Number of cases	The number of unique cases for the end-to-end process.

Process graph

The process graph displays the end-to-end process based on the number of cases.

You can select a different metric from the metric selector to display the process graph based on a different metric. Below is a description of the available metrics.

Metric	Description	Base
Number of cases	The number of unique cases.	Cases
Avg. event throughput time	The average throughput time for the end-to-end process.	Event log
Total event throughput time	The total throughput time for the end-to-end process.	Event log

Cases and Events

The Cases and Events bar charts enable you to monitor the various aspects of the automated process. You can change the data in the bar charts by selecting the different fields and/or metrics.

Every single time an automation job is executed, it is considered as one case. A case (case id) is represented by a specific Job ID run. An event refers to an action or occurrence during the automation run. Each event is represented by a corresponding Robot Log message associated with a Job run.

Error reason

The Error reason chart displays the number of events for activities that represent errors in the process.

Data refresh

In the header bar it is indicated when the data was last updated.

Follow this step to refresh the data.

1. Select the refresh icon to refresh the data used in the Automation Log Monitor dashboards.

When you refresh the data for the Automation Log Monitor, data from the past 30 days is re-ingested. The previously loaded data will be replaced by the new ingestion and the app will have the last 30 days of data.

Note:

If the process that has not been executed in the last 30 days, a message is displayed indicating that no data is available. If you select to continue re-ingest data, the ingestion will fail and the previous data will be used in the dashboards.