常见问题 (FAQ)

有关 Automation Cloud 中的 Communications Mining 的常见问题解答。

问题	答案
在 CM 中使用生成式提取功能是否会产生任何额外费用？	否，仅在消息上传时产生费用，即上传到 Communications Mining™ 的一条消息等于 1 个 AI Unit 或 0.2 个Platform Units产生费用。 使用 Communications Mining 的任何生成式功能都不会产生持续费用。
GenEx 背后的基础模型是什么？​	UiPath Helix Extractor 1.0 (IXP-Comms) LLM是由针对通信数据进行微调的专有 UiPath™ LLM 模型驱动。 Microsoft OpenAI LLM drives the UiPath Helix Extractor 2.0 (IXP-Comms) LLM, which relies on external LLM calls.
在哪里可以了解有关 Communications Mining 生成式功能背后的安全性的更多信息？	有关更多详细信息，请查看与生成式 AI 服务集成。
In which regions is UiPath Helix Extractor 1.0 (IXP-Comms) available? ​	UiPath Helix Extractor 1.0 (IXP-Comms) is retired in Singapore, United Kingdom, Switzerland, and EU GxP, where the model had no usage for a period of 3 to 6 months. The model is also in the process of being retired in Japan, Canada, and Australia. In the regions where it is retired, only the UiPath Helix Extractor 2.0 (IXP-Comms) LLM is available. For details, check Regional availability .
What do I do if UiPath Helix Extractor 1.0 (IXP-Comms) does not work for my use case?	Reach out to your UiPath representative, to let them know. However, if the number of fields you need to extract exceeds 20, switch to UiPath Helix Extractor 2.0 (IXP-Comms).