Solución de problemas de alertas

No recibir alertas para grupos con regla de aprovisionamiento SAML

Problema: los usuarios no reciben alertas configuradas ni en la interfaz de usuario ni por correo electrónico cuando esas alertas están configuradas para grupos de usuarios con una regla de aprovisionamiento SAML.

Solución: para resolver este problema, puedes añadir los usuarios afectados al grupo local Administradores, lo que les permite recibir alertas.

ADVERTENCIA:

Añadir usuarios al grupo Administradores les otorga privilegios elevados. Esfuércese por comprender las implicaciones de estos privilegios. Asegúrese de que los usuarios tengan derechos de administrador de forma responsable, manteniendo un equilibrio entre la necesidad de acceso a las alertas y la preservación de la seguridad del sistema.

Start jobs errors

The following table lists possible errors when starting jobs in Orchestrator.

Table 1. Possible errors when starting a job in Orchestrator

HTTP Status Code	Error Code	Mensaje	Descripción
409	InvalidStartJobRobotIds	Couldn't find any user with unattended robot permissions in the current folder.	There are no robots assigned to the current folders. Possible cause and solution: Check the user folder assignments and confirm that users are directly assigned to the relevant folders. For assigned users, verify that the unattended robot option is enabled under Manage Access > Edit User > Enterprise Setup. Note: Users must be explicitly assigned to folders; robots are not inherited from groups.
409	InvalidStartJobRobotIds	Couldn't find the specified unattended user/robot in the current folder.	The robots specified in the start jobs payload are no longer available in the folder. Verify that the job parameters are up to date with the users and robots available in the folders, then retry the job creation with the updated parameters.
400	InvalidArgument	Cannot set a specific priority value when a standard job priority setting is selected.	The start jobs payload cannot have both Priority and SpecificJobPriority settings set. Specify only one of these two properties in the payload.
400	InvalidArgument	A job cannot have both input file and input arguments.	The start jobs payload cannot contain both InputArguments and InputFile. Both options represent input arguments but in different formats. Only one option must be specified.
400	AttachmentNotFound	Attachment does not exist.	The attachment specified in the InputFile property could not be found. Verify that the file exists and the path is correct.
404	ItemNotFound	The job's associated process could not be found.	The process you are trying to run does not exist or has been deleted. Ensure the process still exists in Orchestrator and has not been removed.
409	ParameterInvalid	Windows process. The selected connected machine can not run this process.	The process you are trying to run is Windows-specific, but all connected machines are running on another OS. Make sure the current folder includes Windows machine templates with active Windows sessions.
400	InvalidReleaseKeyAndName	Proceso no definido.	The process identified by the given process key (ReleaseKey) could not be found. Check if the process still exists and confirm that the correct ReleaseKey is used.
409	UserDoesNotHaveRobot	Cannot find a personal robot configured.	The job was started as Run as Myself, but there is no robot configured for the current user. Possible fixes: Connect the Assistant to Orchestrator and ensure a named user license is available in the portal. Enable unattended automations via Tenant > Manage Access > Edit User > Enterprise User, and ensure the unattended robot is enabled.
409	UserDoesNotHaveRobot	Foreground job requires an unattended robot to be defined on your user	Foreground job requires an unattended robot to be defined for your user. Enable the unannteded robot for the user.
409	UnattendedRobotCredentialsNotFound	Foreground process requires you to have an unattended robot with credentials defined.	The job was started as Run as Myself, but there is no robot configured for the current user. Possible fixes: Connect the Assistant to Orchestrator and ensure a named user license is available in the portal. Enable unattended automations via Tenant > Manage Access > Edit User > Enterprise User, and ensure the unattended robot is enabled. Note: For foreground automations to run unattended, you must also provide Windows credentials when enabling the Unattended Robot.
400	ParameterInvalid	{license} runtime license selected. There are no {license} runtimes configured on the templates in this folder.	Could not find any machine with the required runtime type in the folder. Check the machine templates assigned to the folder, and ensure the correct runtime slots are available according to the license. Ejemplo: For unattended jobs, make sure there is a template with unattended slots defined and a host connected to that machine template
409	NoMachineAssociatedWithFolder	Could not find a machine with Unattended or NonProduction runtimes in the current folder.	The runtime type was not specified, and there is no template assigned to the folder that can execute this job. Review the machine–folder assignments and verify that the assigned machine templates have appropriate runtime slots.
409	InvalidArgument	Could not find the specified machine in the current folder.	The machine template specified in the start jobs payload was not found in the current folder. Check the machine–folder assignments and confirm the machine template is correctly associated.
409	ParameterInvalid	Background process selected. This machine/template is configured for running foreground processes only.	The selected process is configured to execute without opening an interactive session, but no machine supports Background automation in the current folder. Add or configure a machine template that allows Background automations.
400	ParameterInvalid	Robots without credentials cannot run processes that require an interactive session.	The selected robots do not have Windows credentials configured, so an interactive session cannot be opened. Go to Tenant > Manage Access > Enterprise Setup, select Custom Windows Credentials, and provide valid Windows login details.