communications-mining
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Communications Mining User Guide
Last updated Nov 27, 2024

Reviewed and unreviewed messages

Reviewed messages

We call messages that a user has applied labels or general fields to: ‘reviewed’. In the platform, we show which messages have been reviewed by styling them as seen in the examples below.

For messages with assigned labels, the labels will become a darker shade, two ticks will appear in front of the labels and a grey box will surround them.

For messages with assigned general fields, a bold coloured box will surround the assigned general field and the paragraph the general field is in will be shaded in grey.

Example message with assigned labels

Example message with assigned general fields

Example message with assigned labels and general fields

Unreviewed messages

Unreviewed messages are all of the messages that have not been manually reviewed and annotated by a user. They will likely have predicted labels (and general fields if enabled) associated with them, with various confidence levels, but these predictions have not been confirmed by a human.

Example unreviewed message from a dataset with sentiment analysis disabled

Example unreviewed message from a dataset with sentiment analysis enabled

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