Communications Mining
latest
false
- Getting Started
- Administration
- Manage Sources and Datasets
- Understanding the data structure and permissions
- Create a data source in the GUI
- Uploading a CSV file into a source
- Create a new dataset
- Multilingual sources and datasets
- Enabling sentiment on a dataset
- Amend a dataset's settings
- Delete messages via the UI
- Delete a dataset
- Export a dataset
- Using Exchange Integrations
- Preparing Data for .CSV Upload
- Model Training and Maintenance
- Understanding labels, entities and metadata
- Label hierarchy and best practice
- Defining your taxonomy objectives
- Analytics vs. automation use cases
- Turning your objectives into labels
- Building your taxonomy structure
- Taxonomy design best practice
- Importing your taxonomy
- Overview of the model training process
- Generative Annotation (NEW)
- Understanding the status of your dataset
- Model training and labelling best practice
- Training with label sentiment analysis enabled
- Train
- Introduction to 'Refine'
- Precision and recall explained
- Precision and recall
- How does Validation work?
- Understanding and improving model performance
- Why might a label have low average precision?
- Training using 'Check label' and 'Missed label'
- Training using Teach label (Refine)
- Training using Search (Refine)
- Understanding and increasing coverage
- Improving Balance and using 'Rebalance'
- When to stop training your model
- Using Analytics & Monitoring
- Automations and Communications Mining
- FAQs and More
Communications Mining User Guide
Last updated Apr 18, 2024
Projects
User permissions required: ‘View users’ OR ‘Modify users’.
The Projects page is accessible via the 'Manage Access' tab on the Admin console. The Projects page allows you to select a project to see (and search for) other users in that project.
Users can select the correct organisation via the drop-down menu on the top left of the page (where it says 'All projects').
In the projects column on the page, users can see the other projects that each user belongs to, as long as they themselves are also in those projects.
For users with the ‘Modify users’ permission, you can also create new users and delete existing users on this page, as well as updating their permissions.
Projects page
