communications-mining
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- Getting started
- Balance
- Clusters
- Concept drift
- Coverage
- Datasets
- General fields (previously entities)
- Labels (predictions, confidence levels, hierarchy, etc.)
- Models
- Streams
- Model Rating
- Projects
- Precision
- Recall
- Reviewed and unreviewed messages
- Sources
- Taxonomies
- Training
- True and false positive and negative predictions
- Validation
- Messages
- Administration
- Manage sources and datasets
- Understanding the data structure and permissions
- Create a data source in the GUI
- Uploading a CSV file into a source
- Create a new dataset
- Multilingual sources and datasets
- Enabling sentiment on a dataset
- Amend a dataset's settings
- Delete messages via the UI
- Delete a dataset
- Delete a source
- Export a dataset
- Using Exchange Integrations
- Preparing data for .CSV upload
- Model training and maintenance
- Understanding labels, general fields and metadata
- Label hierarchy and best practice
- Defining your taxonomy objectives
- Analytics vs. automation use cases
- Turning your objectives into labels
- Building your taxonomy structure
- Taxonomy design best practice
- Importing your taxonomy
- Overview of the model training process
- Generative Annotation (NEW)
- Understanding the status of your dataset
- Model training and annotating best practice
- Training with label sentiment analysis enabled
- Train
- Introduction to Refine
- Precision and recall explained
- Precision and recall
- How does Validation work?
- Understanding and improving model performance
- Why might a label have low average precision?
- Training using Check label and Missed label
- Training using Teach label (Refine)
- Training using Search (Refine)
- Understanding and increasing coverage
- Improving Balance and using Rebalance
- When to stop training your model
- Using general fields
- Generative extraction
- Using analytics and monitoring
- Automations and Communications Mining
- Licensing information
- FAQs and more
Communications Mining User Guide
Last updated Nov 7, 2024
Navigating the platform
Overview
The platform has two main navigation menus (highlighted below): the navigation bar, and the admin console in the top right-hand corner.
Note: Until you select a dataset from the Datasets page, you will not see a navigation bar.
Train tab with navigation menus highlighted
On the Admin Console you can access 'Sources', 'Integrations', 'Manage Access', and 'My Account'.
The image below shows the Admin console elements, accessed by clicking on the cog in the top-right-hand corner of the window.
Admin console
- Sources - Navigates to the Sources page, where you can create or update sources for your project
- Integrations - Navigates to the Integrations page, where you can create and manage integrations
- Manage Access - Navigates to the Projects page, where you can create a new project or add a user to an existing project
- My Account - Navigates to the My Accounts page, where you can see your account details (including what permissions you have for each project) and access your API token
User permissions required: ‘View Sources’.
Once a dataset has been selected, you can navigate to the following pages using the top navigation bar:
- Train: Provides a fully guided label training experience for users
- Discover: Use unsupervised learning and search to discover new labels
- Explore: "Explore" a dataset's messages, apply labels and fields, and edit your taxonomy
- Validation: Inspect and monitor the model's accuracy statistics
- Reports: Detailed, queryable reports and charts
- Models: View, pin, or roll back model versions
- Streams: View, create, and modify streams
- Settings: General dataset settings, label and general field configurations, dataset statistics
Navigation bar seen at the top of the page
You'll find an overview of all of these pages in the other articles in this Platform Guide, and explanations of how to use all of them in the more detailed sections of the Knowledge Base.
On the help menu (accessible via the '?' symbol in the top right), you can access a number of useful resources including:
- CM Support - Navigates to the Communications Mining™ knowledge base, which contains various support articles on how to use the platform
- CM API Docs - Navigates to the Communications Mining™ developer documentation
- CM Training Academy - Navigates to the Communications Mining™ academy courses and training pathways
- Community Team - Navigates to the UiPath® community forum
- UiPath® Academy - Navigates to the UiPath® academy
- YouTube tutorials - Navigates to the UiPath® video tutorials
- Release notes - Navigates to the UiPath® product release notes
- Support - Navigates to the UiPath® product documentation and guides
- Downloads - Navigates to downloadable UiPath® resources
User permissions required: ‘View Sources’.
To change which dataset you are viewing, you can either:
- Click the UiPath® Communications Mining™ logo on the upper left to immediately navigate back to the Datasets page
- Click the dataset name in the upper left of the page to quickly switch between datasets (as shown below)
Changing datasets
