Communications Mining
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- Getting Started
- Administration
- Manage Sources and Datasets
- Understanding the data structure and permissions
- Create a data source in the GUI
- Uploading a CSV file into a source
- Create a new dataset
- Multilingual sources and datasets
- Enabling sentiment on a dataset
- Amend a dataset's settings
- Delete messages via the UI
- Delete a dataset
- Export a dataset
- Using Exchange Integrations
- Preparing Data for .CSV Upload
- Model Training and Maintenance
- Understanding labels, entities and metadata
- Label hierarchy and best practice
- Defining your taxonomy objectives
- Analytics vs. automation use cases
- Turning your objectives into labels
- Building your taxonomy structure
- Taxonomy design best practice
- Importing your taxonomy
- Overview of the model training process
- Generative Annotation (NEW)
- Understanding the status of your dataset
- Model training and labelling best practice
- Training with label sentiment analysis enabled
- Train
- Introduction to 'Refine'
- Precision and recall explained
- Precision and recall
- How does Validation work?
- Understanding and improving model performance
- Why might a label have low average precision?
- Training using 'Check label' and 'Missed label'
- Training using Teach label (Refine)
- Training using Search (Refine)
- Understanding and increasing coverage
- Improving Balance and using 'Rebalance'
- When to stop training your model
- Using Analytics & Monitoring
- Automations and Communications Mining
- FAQs and More
Communications Mining User Guide
Last updated Apr 18, 2024
Sources page
User permissions required: ‘View Sources’.
The Sources tab on the Admin console displays all the sources available in your projects. Sources are added via the platform API. See the API docs for more information. You can also upload .csv files to the source as well.
Sources tab on the Admin console
Each source card gives you some useful information on the source:
Sources card example
Each source card references:
- The source title (defaults to project/name if not provided)
- The project the source is belongs to and the source name (in the format: project/name)
- The datasets the source is connected to
- The source language
- When the source was last changed (hover over to show when it was created)
