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Communications Mining User Guide
Last updated Nov 7, 2024

Create a stream

User permissions required: 'Streams admin'.

UPDATE: Streams were previously known as Triggers in the platform. They've been renamed to better reflect the functionality that they provide for our users. This name change won't affect existing API routes. The trigger routes still exist, and new streams routes have been added that are identical in functionality. We'll gradually migrate our customers to these new streams routes in the coming months.

Note: To just view the streams assigned to a dataset, users require the ‘View Streams’ permission. Without this permission, users will not even see the Streams page in the dataset navigation menu.

Create a stream

Attention:

You need to have a Pinned Model.

  1. Select the New stream + button at the top of the streams page. This opens the Create a stream modal.
    Create stream modal

    • Give the stream a title and a description.
    • Set an API name.
    • Specify the model (labeller) version to use (this is very important).
    • Use the filters bar on the left-hand-side to set user-property filters which must be satisfied for messages to enter the queue for the stream.
  2. Select a label and a confidence threshold:
    Setting a confidence threshold

    Setting a threshold means that for the message to enter the queue for the stream, the platform must predict that label with a confidence equal to (or greater than) the set threshold.

    The platform predicts the number of false positives and false negatives the stream would get wrong or miss.

    The default threshold for a label is 100%. At this point it is disabled and the stream will not return predictions for the label.


    If the threshold is set to less than 100%, then the stream will return predictions for the labels that are above the threshold.


  3. Select the tick button to create the stream.

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