- Getting Started
- Administration
- Manage Sources and Datasets
- Understanding the data structure and permissions
- Create a data source in the GUI
- Uploading a CSV file into a source
- Create a new dataset
- Multilingual sources and datasets
- Enabling sentiment on a dataset
- Amend a dataset's settings
- Delete messages via the UI
- Delete a dataset
- Export a dataset
- Using Exchange Integrations
- Preparing Data for .CSV Upload
- Model Training and Maintenance
- Understanding labels, entities and metadata
- Label hierarchy and best practice
- Defining your taxonomy objectives
- Analytics vs. automation use cases
- Turning your objectives into labels
- Building your taxonomy structure
- Taxonomy design best practice
- Importing your taxonomy
- Overview of the model training process
- Generative Annotation (NEW)
- Understanding the status of your dataset
- Model training and labelling best practice
- Training with label sentiment analysis enabled
- Train
- Introduction to 'Refine'
- Precision and recall explained
- Precision and recall
- How does Validation work?
- Understanding and improving model performance
- Why might a label have low average precision?
- Training using 'Check label' and 'Missed label'
- Training using Teach label (Refine)
- Training using Search (Refine)
- Understanding and increasing coverage
- Improving Balance and using 'Rebalance'
- When to stop training your model
- Using Analytics & Monitoring
- Automations and Communications Mining
- FAQs and More
Models
User permissions required: ‘View Sources’ AND ‘View Labels’.
The Models page allows you to pin versions of your model, saving it in its current state.
As you continue to review messages and apply labels, the model version number will increase as the model retrains, but you will still be able to see validation scores for the older pinned versions, or use them for streams.
When setting up streams, users can select a specific model version, giving them control over the precision and recall stats that they require for that stream. By using a specific pinned version, users can ensure that the precision and recall associated with a label for that model will not change due to later training of more recent model versions.
The Models page also allows you to a tag a pinned model version as 'Live' or in 'Staging', for those deploying their models downstream.
To understand more about how to use the Models page, see here.
