Communications Mining
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- Getting Started
- Administration
- Manage Sources and Datasets
- Understanding the data structure and permissions
- Create a data source in the GUI
- Uploading a CSV file into a source
- Create a new dataset
- Multilingual sources and datasets
- Enabling sentiment on a dataset
- Amend a dataset's settings
- Delete messages via the UI
- Delete a dataset
- Export a dataset
- Using Exchange Integrations
- Preparing Data for .CSV Upload
- Model Training and Maintenance
- Understanding labels, entities and metadata
- Label hierarchy and best practice
- Defining your taxonomy objectives
- Analytics vs. automation use cases
- Turning your objectives into labels
- Building your taxonomy structure
- Taxonomy design best practice
- Importing your taxonomy
- Overview of the model training process
- Generative Annotation (NEW)
- Understanding the status of your dataset
- Model training and labelling best practice
- Training with label sentiment analysis enabled
- Train
- Introduction to 'Refine'
- Precision and recall explained
- Precision and recall
- How does Validation work?
- Understanding and improving model performance
- Why might a label have low average precision?
- Training using 'Check label' and 'Missed label'
- Training using Teach label (Refine)
- Training using Search (Refine)
- Understanding and increasing coverage
- Improving Balance and using 'Rebalance'
- When to stop training your model
- Using Analytics & Monitoring
- Automations and Communications Mining
- FAQs and More
Communications Mining User Guide
Last updated Apr 18, 2024
Quotas
All users can view quotas, but you need Tenant Admin permission to request changes to quotas.
The Quotas page allows users to view and manage quotas that are enforced for Communications Mining in the current tenant. Users with the Tenant Admin permission are able to easily request increases or decreases to each quota. For certain quotas, users will also be notified via Notification Service that they are approaching the limit and should request an increase.
To change the view of the Quotas in Current Tenant table, select the ellipsis menu from each column header:
A pop-up is displayed, where you can sort the columns in ascending or descending order, pin them to the left or right, filter
(by columns, operator and value), hide or manage the items.
Example on how to change the limit for quotas:
- Select the Edit Sources quota limit icon from the cells in the end column of the table.
- A pop-up is displayed where you can set the new limit, from the up and down arrows.
- Select the Update button to save the changes or Cancel, to close the pop-up, without applying any changes.
Note: If your limit request is too high, an error message is displayed. For a further increase, contact your Account Manager.
