Communications Mining
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- Getting Started
- Administration
- Manage Sources and Datasets
- Understanding the data structure and permissions
- Create a data source in the GUI
- Uploading a CSV file into a source
- Create a new dataset
- Multilingual sources and datasets
- Enabling sentiment on a dataset
- Amend a dataset's settings
- Delete messages via the UI
- Delete a dataset
- Export a dataset
- Using Exchange Integrations
- Preparing Data for .CSV Upload
- Model Training and Maintenance
- Understanding labels, entities and metadata
- Label hierarchy and best practice
- Defining your taxonomy objectives
- Analytics vs. automation use cases
- Turning your objectives into labels
- Building your taxonomy structure
- Taxonomy design best practice
- Importing your taxonomy
- Overview of the model training process
- Generative Annotation (NEW)
- Understanding the status of your dataset
- Model training and labelling best practice
- Training with label sentiment analysis enabled
- Train
- Introduction to 'Refine'
- Precision and recall explained
- Precision and recall
- How does Validation work?
- Understanding and improving model performance
- Why might a label have low average precision?
- Training using 'Check label' and 'Missed label'
- Training using Teach label (Refine)
- Training using Search (Refine)
- Understanding and increasing coverage
- Improving Balance and using 'Rebalance'
- When to stop training your model
- Using Analytics & Monitoring
- Automations and Communications Mining
- FAQs and More
Communications Mining User Guide
Last updated Apr 18, 2024
Create a new user (non-Automation Cloud)
User permissions required: ‘Modify users’.
- Navigate to the Manage Access page via the Admin console (the cog on the top right of your page).
- Select All Projects and select the correct project you want to add the new user to from the drop-down menu.
- Select the Add User icon to open the Add user modal.
Note: If you belong to multiple projects with different members in them, you will be presented with the Add user modal.Add user modal
- Select the Create new user button to open the Create new user modal.
Note: If you belong to one or more projects that all have the same members, you will be directed straight to the Create new user modal.Create new user modal
- Fill in the username, company email, and confirm that they should receive a welcome email, and then select Create User.
- The user will then receive a welcome email that allows them to finish setting up their new account.
