- Overview
- Requirements
- Installation
- Post-installation
- Migration and upgrade
- Upgrading Automation Suite on EKS/AKS
- Step 1: Moving the Identity organization data from standalone to Automation Suite
- Step 2: Restoring the standalone product database
- Step 3: Backing up the platform database in Automation Suite
- Step 4: Merging organizations in Automation Suite
- Step 5: Updating the migrated product connection strings
- Step 6: Migrating standalone Orchestrator
- Step 7: Migrating standalone Insights
- Step 8: Migrating standalone Test Manager
- Step 9: Deleting the default tenant
- Performing a single tenant migration
- Migrating from Automation Suite on Linux to Automation Suite on EKS/AKS
- Monitoring and alerting
- Cluster administration
- Product-specific configuration
- Troubleshooting
- The backup setup does not work due to a failure to connect to Azure Government
- Pods in the uipath namespace stuck when enabling custom node taints
- Unable to launch Automation Hub and Apps with proxy setup
- Pods cannot communicate with FQDN in a proxy environment
- Test Automation SQL connection string is ignored
- EKS backup failure due to Velero version
- Velero backup fails with FailedValidation error
- Accessing FQDN returns RBAC access denied error
- Manual ArgoCD NetworkPolicy mitigation (GHSA-47m3-95c7-g2g8)
Troubleshooting tools
Troubleshooting guide for the diagnostics and support bundle tools available in Automation Suite on EKS/AKS.
Automation Suite bundles two troubleshooting tools that can assist technicians and cluster administrators in diagnosing and addressing problems across various components.
Diagnostics tool
The Automation Suite diagnostics tool is a self-help tool that runs a set of checks and provides a synopsis of what is wrong and the potential root cause.
We recommend that you use this tool as the first step if you face any issue.
Support bundle
The Automation Suite support bundle tool collects application-level logs of UiPath® services and other software components, such as Istio, ArgoCD, etc. The Automation Suite support bundle tool also contains historical records you can use to analyze patterns when troubleshooting a problem. Detailed logs are particularly helpful when the potential root cause of an issue is not evident just by looking at the state of the cluster.
The Automation Suite support bundle tool is also needed when asking for guidance or a fix from the UiPath® Support team as they need it for analysis purposes.
The Automation Suite support bundle tool does not collect or store any PII or confidential data of you, your user, or your automation. UiPath® applications do not leak or log any confidential information in their records. At the platform level, the log collector is designed to mask any such critical information.