- Getting started
- Data security and compliance
- Organizations
- Authentication and security
- Licensing
- Tenants and services
- Accounts and roles
- External applications
- Notifications
- About notifications
- Managing notifications
- Configuring system email notifications
- Logging
- Troubleshooting
- Migrating to Automation Cloud™
Configuring system email notifications
Email notifications provide alerts for events like password recovery, license status, product updates, and resource-specific notifications such as job or robot alerts. They can be configured at two levels: host and organization. The host-level applies settings across all organizations in the platform, but they can be overriden at the organization level.
Notifications can be related to user accounts (password recovery), or be related to events from services such as Orchestrator.
- Go to Admin, select your organization, and then select Settings. The Settings page for the organization opens.
- Along the top, select the Email tab. The SMTP Options page opens.
- Select the Use default mail settings checkbox. The default SMTP settings are described on the page.
- If you are satisfied with using the default settings, click Save to apply changes. This will apply the default UiPath configuration to all emails sent within the context of the organization.
The default mail settings use the SendGrid SMTP server with the following settings:
Setting |
Description |
Value |
Sender address | The email address that is used as the source of the emails being sent. It represents the identity of the sender and is displayed in the recipient's inbox as the address from which the email originated. |
admin@mydomain.com |
Sender name | The human-readable name associated with the sender's email address. It appears alongside the sender's email address in the recipient's inbox. |
mydomain.com mailer |
- Go to Admin, select your organization, and then select Settings. The Settings page for the organization opens.
- Along the top, select the Email tab. The SMTP Options page opens.
- Select the Use custom mail settings checkbox.
- Configure the custom email settings, by providing the neccessary information for your SMTP configuration.
- After entering the SMTP details, click Test mail settings to validate your settings. The Test mail settings page opens.
- Add an email address for sending the test email, and click Send. This will send a test email to a designated email address to ensure that your configuration is correct and functioning as expected. Make sure to check your inbox for the test email.
- Once the test email is successfully sent and received, click Save to save the SMTP settings. This will apply the custom configuration to all emails sent within the context of the organization.
To configure custom email settings for your own SMTP server, provide the necessary information for your SMTP configuration.
Setting |
Description |
Example |
Hostname | The SMTP server that handles the sending of your emails. |
Smtp.office.com |
Domain | The email server responsible for handling emails. |
Provider.com |
Port | The communication port used for sending emails. Port 25 is commonly used, but some email providers also offer ports like 587. |
25 |
Timeout | Maximum duration that the system waits for a response from the SMTP server. If the server does not respond within the specified timeout period, the attempt is considered unsuccessful. |
180,000 ms |
Use TLS encryption | When enabled, it ensures that sensitive data remains confidential during transit. |
N/A |
Require authentication |
When enabled, you should provide valid credentials (username and password) before the system is allowed to send emails through the SMTP server. |
Username: name@name.com Password: ******** |
Sender address | The email address that is used as the source of the emails being sent. It represents the identity of the sender and is displayed in the recipient's inbox as the address from which the email originated. |
admin@mydomain.com |
Sender name | The human-readable name associated with the sender's email address. It appears alongside the sender's email address in the recipient's inbox. |
mydomain.com mailer |