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Restricting access by IP - Automation Cloud latest
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Automation Cloud Admin Guide
Last updated Feb 19, 2024

Restricting access by IP

This feature is only available if you are on the Enterprise licensing plan.

If you want to secure access to your organization and only allow users that are within your corporate network to access it, you can specify the IP addresses you want to allow and we block all other traffic.



Before you begin

Prerequisites

To use this security option you need domain expertise on your corporate network and IP ranges.

Scope

The IP restriction impacts:

  • Your users who sign in through the user interface
  • Your programs and automations that use the platform APIs or the APIs of your UiPath services.

If the agent - user or program - does not have one of the trusted IPs, after you enforce IP restriction, they cannot interact with your organization, all its tenants, their services, or related APIs.

Supported IP addresses

  • You can define trusted IP ranges for addresses of the types IPv4 or IPv6.
  • You must use the Classless Inter-Domain Routing (CIDR) IP format.
  • You cannot define trusted IP ranges for private addresses.

Testing environment

We strongly recommend performing this configuration and testing it in a non-production environment before applying the configuration in production to avoid disruptions to your users and your automation projects.

Adding trusted IP ranges

If your private network uses a known set of IP addresses, you can add them in Security Settings to only allow users from those addresses to access your organization.

  1. Go to Admin.
  2. Make sure that the organization is selected at the top of the left pane and then select Security Settings.

    The Security Settings page for the organization opens.

  3. Along the top, select the IP Restriction tab:


  4. Add a set of IP addresses.
    You can add trusted IP ranges one by one by clicking Add trusted IP range, or add them in bulk by clicking Upload CSV. For detailed instructions, see below.

After you enable IP restriction, as described below, only users and programs that have an IP that was declared in one of the trusted IP ranges can access your organization. If they are not, they see an Access forbidden message when trying to access the organization.

Next steps: After you have added all of the IP sets, proceed with the instructions in the next section to enable IP restriction.

Adding trusted IPs one by one

  1. Click Add trusted IP range. The Add trusted IP range panel opens at the right of the window.
  2. Fill in the IP set name field with a suggestive name for this range.
  3. Under Add IP rage(s), in the field, type a trusted IP address. The address can be IPv4 or IPv6 and must be in Classless Inter-Domain Routing (CIDR) format.
  4. To add another address, click Add more under the field to add another field.
    Users who have an IP that is included in this range will be able to access your organization. Users with any other address will not.
    Note: Your current IP is shown at the top of the panel so that you make sure to include it, otherwise you won't be able to enable IP restriction. This is because if your IP address is not included in a trusted range, enabling IP restriction would lock you out.
  5. Click Add at the bottom of the panel.
    The panel closes and the set is displayed on the page.
  6. Repeat the above step to add as many sets of IP addresses as you need.

Adding trusted IPs in bulk

  1. On your local machine, create a new CSV file as follows:
    • The header (first row or first value) must include IP Ranges.
    • Add each trusted IP range (in CIDR format) as a new value, or a new row.

    • If working in a table format, you should obtain a one-column table with IP Ranges being the first row. If working in CSV format, you should have one row, with IP Ranges being the first value.
  2. Save the file locally under any name, with a .csv extension.
  3. In Automation Cloud, on the IP Restriction page, click Upload CSV.
    The Upload CSV dialog opens.
  4. Click Upload file and select the CSV file you created.
    The upload begins and a success message is displayed along the top after it completes.Imported IP ranges are displayed in the list of trusted IP ranges with an IP set name of the form Imported on <date>. You can edit the set to update the name.
    docs image
In case any errors are detected in the uploaded file, the import is aborted. The Error Summary displays information about what IP ranges could not be imported and why. Click OK to close the dialog. You must fix the indicated errors and then try again.

Enabling or disabling IP restriction

Enable IP restriction to block traffic from IP addresses other than the trusted IP ranges you have declared, or disable it to allow access from any IP.

  1. Go to Admin.
  2. Make sure that the organization is selected at the top of the left pane and then select Security Settings.

    The Security Settings page for the organization opens.

  3. Along the top, select the IP Restriction tab.
  4. On the right, under Enforcement type, select an option:
    • To enable IP restriction, select Allow only trusted IPs.

      Only agents that use an IP which is included in one of the trusted IP ranges can access your organization.

    • To disable IP restrictions, select Allow all IPs.

      Even if trusted IP ranges are defined on the page, access is allowed from any IP when this option is set.

  5. In the confirmation dialog, click Confirm to enable IP restriction.

Getting help

In case you accidentally lock yourself out of Automation Cloud, or encounter other issues, contact Support for assistance.

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