- Getting started
- Data security and compliance
- Organizations
- Authentication and security
- Licensing
- Tenants and services
- Accounts and roles
- External applications
- Notifications
- Logging
- Troubleshooting
- Migrating to Automation Cloud™
Managing services
In each tenant, you can provision each of the services for which you have a license. You can then manage and work in that service as needed, within the context of the tenant.
You can:
- provision the services you need when you first add a tenant
- for an existing tenant, provision new services or remove existing ones whenever you need.
To provision or remove services for an existing tenant:
The list of services for the tenant updates to reflect your changes.
When you disable a service:
- Any existing license allocation for the service is removed and licenses are returned to the organization pool.
- The service data is retained and the service remains available to organization administrators in case you want to re-enable it later.
- The service is no longer available to users within the tenant for which it was disabled.
Licenses: When you enable a service, we attempt to re-allocate licenses for the service as they were before being disabled, but within the limit of the licenses currently available for the organization. Therefore, it is possible that previous license allocations are not fully restored if insufficient licenses are available.
To enable or disable a service:
After a short period, a confirmation message appears at the top of the page and the service status changes on the Services page. Disabled appears on the card of each disabled service.
Users can access services:
- from the Admin > Tenants page, by clicking a tenant name to show its services and then clicking a service.
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from the Home page, in the case of services that have widgets on this page, such as the Orchestrator service:
- from the left rail, by clicking the icon for a service.