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Maestro user guide

Create Outgoing Call

Node that places an outbound call from a connected phone number and waits for it to be answered.

What it does

Dials an outbound phone call and waits until the call is answered by a human or voicemail. Debug runs place real calls, billed by your provider like any other.

The node is labeled Create outgoing call in the Tool > Voice tools category of the node palette. An outbound Flow runs Create outgoing callVoice AgentEnd Call.

Configuration reference

FieldRequiredDefaultDescription
FromYesNoneThe originating number. The picker lists connected numbers with a direction of Outgoing or Both. See Deployment on how to configure a phone number.
ToYesNoneThe destination number, in E.164 format — for example, +12025551234. The field opens in fixed-value mode; switch it to expression mode to bind a variable.

If either field is empty, the run fails with From number is required or Destination phone number is required.

Output variables

PathTypeDescription
output.callContext.typestringCall medium: phone or web. Only phone is supported today.
output.callContext.idstringThe provider-side call identifier.
output.callContext.conversationIdstringThe UUID of the conversation associated with this call.
errorobjectPopulated on failure. Refer to Error handling.

Bind $vars.<node>.output.callContext to the Call context field on the Voice Agent and End Call nodes. For example, use $vars.createOutgoingCall1.output.callContext.

  • What it does
  • Configuration reference
  • Output variables
  • Related pages

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