Autenticación de WhatsApp Business

Requisitos previos

There are two available authentication methods:

• Código de autorización OAuth 2.0
• PAT(Personal Access Token

To create a connection using OAuth 2.0 Authorization code, you need the following credentials:

• ID de cliente
• Secreto de cliente
• ID de la cuenta

To create a connection using PAT, you need the following credentials:

• Personal access token
• ID de la cuenta

Nota:

• If you add a new account (account ID) you have to select Opt-in for the account to be available automatically in all activities. This has to be done at the time of setting connection using OAuth2 (On login page select Edit previous settings.and then choose opt in for all future accounts as well, as this is not selected by default).
• To retrieve your Account ID, go to Meta for Developers and navigate to your App → Select the WhatsApp accounts on left menu → Choose the account to select. You will see the Id in the URL.
• Personal/data access token limit is 3 months (In case of both types of authentications). Every 3 months the instance must be re-created.
• For Business communication to work, you must accept WhatsApp terms of business communication in their respective accounts.

Add the WhatsApp Business connection

1. Select Integration Service from Automation Cloud^TM.

2. From the Connectors list, select WhatsApp Business. You can also use the search bar to find the connector.

3. Selecciona el botón Añadir conexión .

4. Enter the required credentials: Client ID, Client secret and Account ID for OAuth 2.0 Authorization code authentication type or Personal access token and Account ID for PAT authentication type.

5. Seleccione Conectar.

6. Enter your Facebook credentials using Email address or phone number and Password.
7. Select Log in.

8. Se ha agregado su conexión.