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UiPath Automation Cloud™

UiPath Automation Cloud™ Guide

For information about the current status of Automation Cloud and our cloud services, see the Status page.

Managing services

In each tenant, you can provision each of the services you have licensed. You can then manage and work in that service as needed, within the context of the tenant.
In the case of organization-level services such as UiPath Apps, data is not isolated by tenants but the same service is available across your organization.

 

Provisioning or removing services


You can:

  • provision the services you need as part of the setup process when you add a tenant
  • for an existing tenant, provision new services or remove existing ones whenever you need.

Provisioning services

By provisioning a service to an existing tenant, you are adding to the services that are available for use within the context of that tenant.

To provision services for an existing tenant:

  1. Go to Admin > Tenants to open the Tenants page.
  2. At the right of a tenant row, click and select Tenant Settings:
  1. In the Tenant Settings panel, under Provision Services, select the checkboxes for the services you want to provision.
    If no services are listed, then you have either already provisioned all services for this tenant, or you do not have available licenses for the services you want to provision.
  2. Click Save.

The list of services for the tenant updates to reflect your changes.

Removing services

Removing (or deleting) a service from a tenant means the service is no longer available to users while in the context of that tenant. If the service is provisioned in other tenants, it remains available for use in other tenants, as provisioned.

Licenses

  • In the case of a service with a service instance license type, such as UiPath Automation Hub, removing the service from the tenant also frees up one license unit for the service. You can then use the license to provision the service in a different tenant, if needed.
  • In the case of a service with user licenses or runtimes (robot licenses) assigned, such as UiPath Orchestrator, the licenses that were used for the service are returned to the organization's pool of licenses and they can be re-assigned as needed.

To remove services from a tenant:

  1. Go to Admin > Tenants to open the Tenants page.
    Provisioned services for a tenant are listed to the right of the tenant name and enabled services appear in blue font, while provisioned but disabled services appear in gray font.
  2. Click to the left of the tenant name to expand the list of services for that tenant:
  1. At the right end of the row for the service you want to remove, click and then select Delete.
    The Delete option is not available for the Orchestrator service because it must be present in every tenant.
    A confirmation dialog opens.
  2. Confirm the deletion.

The panel closes and, on the Tenants page, the service is removed from the list of services for the tenant.
The licenses for the service, if any, also become available for use in other tenants.

 

Enabling or disabling services


When you disable a service, any existing license allocation for the service is removed and licenses are returned to the organization pool.

Licenses: When you enable a service, we attempt to re-allocate licenses for the service as they were before being disabled, but within the limit of the licenses currently available for the organization. Therefore, it is possible that previous license allocations are not fully restored if insufficient licenses are available.

To enable or disable a service:

  1. Go to Admin > Tenants to open the Tenants page.
    Provisioned services for a tenant are listed to the right of the tenant name and enabled services appear in blue font, while provisioned but disabled services appear in gray font.
  2. Click to the left of the tenant name to expand the list of services for that tenant:
  1. Click the toggle at the right of the row to enable or disable the service.

A confirmation message appears in the top right of the screen.

Service statuses

The provisioned services for a tenant can be in one of the following statuses:

  • Enabled: The service is available for use within the tenant and appears in blue font on the Tenants page. For enabled services, the status is not displayed.
  • Disabled: The service is unavailable within the tenant and appears in gray font on the Tenants page. The service can no longer be accesses, but any existing data for the tenant is preserved. You can re-enable a service to regain access to the service data.
    Disabling a service frees up all licenses allocated to that service.
  • Provisioning: The service is currently being provisioned. Depending on the service, this can take several minutes. The service is only accessible after provisioning completes. Click Refresh in the top right of the grid to refresh the status.

These statuses refer to the service itself and are distinct from the status of the tenant, which can also be Enabled or Disabled.

 

Other service options


Also see:

  • Managing accounts and groups for information about assigning permissions to users for Automation Cloud and for the various services
  • API keys for information about how you can authenticate to the API of Automation Cloud or other cloud services.

Updated about a month ago


Managing services


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