UiPath Automation Cloud

The UiPath Automation Cloud Guide

Check the current status of Automation Cloud here.

Managing Organization Settings

Organization settings are broadly-applicable and impact your Automation Cloud experience at the account level, so for all tenants, all services, and all users, except where options exist to customize more granularly.



To access the Organization Settings page, you need the Organization Administrator role.

Changing the Organization Name or URL

To edit your organization settings:

  1. Click Admin in the left navigation bar and select the Organization Settings option. The Organization Settings page is displayed.
  2. In the Name field, modify the name of your organization.
    You can enter up to 30 characters of any type, but the last character can not be an underscore _.
  3. In the Site URL field, you can modify the URL of your organization. Before proceeding, see impact of changing your site URL.
    • up to 15 lowercase alphabetical or numeric characters
    • start with a letter
    • no spaces or special characters are allowed.
  1. Click Save to apply your changes.

Changing the Site URL

Changing your site URL (also known as your Account Logical Name) greatly impacts the entities that are using the previous URL.

  • Robots configured at the services level are disconnected. If you change the URL, you need to reconnect your Robots, entering the new URL.
  • Bookmarks containing the organization URL don't work anymore. You must send the new URL to your users.
  • User invites that were sent before the URL change are no longer valid. You must send new invites for the colleagues who haven’t joined yet.
  • Mobile Orchestrator users are disconnected. Send them the new URL to connect again.


You can change the language either globally, with the change being propagated to all the users accessing your organization, or at a local level, for yourself only. The default language is English.
In some cases, you might need to refresh the page or log out and then log back in so that all elements on the page are localized.

Global Language Settings

You can change your organization's language settings on the Organization Settings page. This requires Organization Administrator privileges.

Global language settings apply to all user profiles in Cloud Portal and propagate to all Orchestrator services unless local changes have been made. Local language changes or service-level changes take precedence over global settings.
Newly created Orchestrator services inherit the language setting configured on the Organization Settings window.
All the emails sent to the organization's users use this same language.

User Language Settings

By default, the language selected for your organization applies to the user interface. But all users can localize the user interface for themselves by selecting the desired language from the Language sub-menu of the User menu, which you can access from the the top-left corner of any page:

The sub-menu shows (a) the current language, (b) other supported languages for the current page, and (c) languages that are not yet supported on the current page, which are shown as grayed out.

When a page is not available in the selected language, the localization defaults to English.

For details about the supported languages across our products, see Localization Support.

Adding Your Company Logo

You can personalize Automation Cloud to also display your own company logo in the header:

To add your logo:

  1. Go to Admin > Organization Settings. The Organization Settings page opens.
  2. Under Company Logo, click Upload light theme logo and select the logo image.
    You can upload an image file with a size of up to 3000 x 3000 pixels. We support formats that allow for transparent pixels, such as PNG. The image is automatically resized proportionally to a maximum width of 151 pixels.
  3. If your logo does not look good against a dark background, click Upload dark theme logo to also add an alternative image to use when users select the dark theme.
  1. Click Save to add your logo.

The appropriate logo for your current theme appears in the header.

Finding Your Support ID

The Support ID uniquely identifies your organization. You must provide this ID if you want to:

To view your Support ID, go to the Organization Settings page (Admin > Organization Settings):


Changing the License Management Option

You can enable or disable user license management from the Organization Settings page. For more information about this setting and instructions, see User License Management.


Deleting Your Organization

If you have duplicate organizations, you are moving from cloud to on-premises, or you just decided that you want to stop using Automation Cloud, as an organization administrator you have the option to explicitly delete the data for an organization.



We initially perform a soft delete, meaning that the organization, services, and data are no longer accessible to any of your users. For seven days, you can choose to undo the deletion, but we do not guarantee that all data can be restored.
After a seven-day grace period, your data is no longer accessible.

To delete your organization:

  1. Go to Admin > Organization Settings. The Organization Settings page opens.
  2. At the bottom of the page, click Delete. The Delete Organization dialog opens.
  3. Select the reason why you decided to delete your organization and then click Continue to move to the next step.
  4. In the field, type the name of your organization, respecting punctuation and capitalization, and then click Delete.

The organization is deleted and no longer accessible to any of your users, and you are logged out of the Automation Cloud organization.

A confirmation email message is sent to the email address of the organization administrator, containing details on how to undo the deletion within seven days, if needed.



This operation deletes the organization, not the user accounts. The UiPath user accounts that were members of the deleted organization are not deleted as part of this operation. They can continue to log in to UiPath Forum, Academy, or any other Automation Cloud Organizations they are members of using their account.

Updated 25 days ago

Managing Organization Settings

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