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Automation Cloud Admin Guide

Last updated Dec 10, 2024

About licensing

The following information is aimed at helping you understand how UiPath® licenses its software. You can think of a license as an agreement between you and UiPath, authorizing you to use a certain set of functional capabilities in UiPath software.

Note:

Our commercial offering provides a flexible variety of licensing SKUs for how to deploy and use UiPath software.

See the UiPath Licensing page for the current list of available SKUs. For Automation CloudTM, the applicable SKUs are on the Flex Plan tab.

 

Licensing plan framework

You can use Automation CloudTM with a licensing plan to match your automation needs and budget.

Community

A free plan that gives you instant access to elementary automation capabilities through licenses for users and UiPath services.

It is aimed at non-commercial use only. For commercial purposes, the Free plan is available.

This plan includes a set number of licenses, of which you cannot request any more. If you need additional licenses, you must upgrade to the Pro plan.

Free

A free plan that gives you instant access to basic development and attended automation capabilities, which can be used for commercial purposes.

Enrollment in the Free plan

Starting with November 2022, new customers interested in trying out UiPath products for free can sign up at uipath.com.

Existing Community users who were compliant with the terms and conditions that were in place when they signed up can continue using their Community plan. Those who are not compliant can switch to the Free, Pro Trial, Pro, or Enterprise plan.

Pro Trial

A plan intended solely for internal non-production purposes, such as evaluation and testing, while fully complying with the Acceptable Use Policy outlined in our Terms of Use. It is available free of charge for a limited amount of time.

You can upgrade to the Pro Trial plan if you want to experiment with more robotic power and premium services. With a Pro Trial plan, you can try the extended platform capabilities that come with a paid Pro plan.

Upgrading from Community to Pro Trial gives you access to additional licenses and premium services at the platform level.

Trial duration

The evaluation period is limited to 60 days. After the trial expires, your organization is automatically downgraded to the Free plan.

Pro

This is a plan that you can purchase in minutes through online license purchase . You can start using your new licenses and perks almost immediately.

The Pro plan grants your organization access to some premium features at the platform level.

Note: Only some licenses are available for purchase with the Pro plan. To acquire licenses that are not available in the Pro plan, you must upgrade to the Enterprise plan.

For the full list of UiPath licenses, see the Flex Plan tab on the UiPath Licensing page.

Enterprise

The Enterprise plan is a yearly plan which includes custom license types and license counts, tailored to your specific needs with help from our Sales team. To get started, you must contact Sales.

You can purchase as many licenses of each type as you want, and you gain access to the full stack of premium plan perks that are included with this plan.

You can also purchase products in bundles, called Platform SKUs. These are currently available under the form of two tiers, namely Standard and Advanced. The capabilites included in each tier differ, and are detailed on the UiPath Licensing page.

Plan breakdown

The following benefits are available:

Plan perks

Community

Free

Pro Trial

Pro

Enterprise

Max. tenants 1

1

1

3

3

As needed

European Union only

European Union only

1 region, as chosen

1 region, as chosen

As needed for each tenant

Max. user accounts

10

As needed

As needed

As needed

As needed

Access to UiPath Support

Standard Support

Standard Support

Standard Support; can be upgraded to Premium Support

No

No

No

No

Yes

Delayed update organizations

No

No

No

No

Yes (only available in the Advanced tier)

USER LICENSES

Attended - Named User

2

0

2

As purchased

As purchased

Includes 50 Autopilot actions/user/year for Autopilot for everyone

Citizen Developer - Named User

0

0

1

As purchased (maximum 10 per organization)

As purchased

Includes Autopilot actions:
  • 50/user/year for Autopilot for everyone
  • Unlimited for Autopilot for developers

Automation Developer - Named User

2

0

2

As purchased

(at least 1, and maximum 10 per organization)

As purchased

Includes Autopilot actions:
  • 50/user/year for Autopilot for everyone
  • Unlimited for Autopilot for developers and Autopilot for testers

0

25 included

25 included

25 included

100 included

Includes Autopilot for everyone

Action Center - Named User

0

0

0

N/A

As purchased

Tester - Named User

1

0

2

N/A

As purchased

Insights Designer - Named User

0

0

10 (included with Insights trial license)

N/A

As purchased

Process Mining Developer User

0

0

0

Service trial available

As purchased, or service trial available

Process Mining Business User

0

0

0

Service trial available

As purchased, or service trial available

Assisted Task Mining

Included

Included

Included

Included

Included

ROBOT LICENSES (RUNTIMES)

Unattended Robot

1

0

1

As purchased (maximum 5)

As purchased

NonProduction Robot

0

0

0

N/A

As purchased

Testing Robot

1

0

1

N/A

As purchased

SERVICE LICENSES

Robot Units (RUs) for running shared automations

Includes 300 RUs/month for serverless robots

0

Includes 12k/month, shared between serverless and VM cloud robots

As purchased

As purchased (annual availability).

Service trial available: you can benefit from 6k/month, shared between serverless and VM cloud robots, by activating the trial per service for 60 days.

Robot Units for running individual automations within Personal Workspaces using serverless cloud robots

Includes 300 RUs/month/user

Includes 300 RUs/month/user

Includes 300 RUs/month/user

Includes 300 RUs/month/user

Includes 300 RUs/month/user

0

0

12k/month, shared for serverless and VM cloud robots

As purchased

As purchased (annual availability)

0

0

10k units

(5k/month)

N/A

As purchased (only available in the Advanced tier).

SAP Change Impact Analysis - Transport Unit Bundle 0010As purchased

Test Manager

Included

Not included

Included

N/A

As purchased

Automation Hub

Not included

Not included

Included

Service trial available

As purchased, or

Service trial available

Insights

Not included

Not included

Included

Service trial available

As purchased, or

Service trial available

Apps

Included

Not included

Included

Included

Included

Action Center

Included

Not included

Included

Included

Included

Data Service

1 unit

Each unit grants 100 MB of data storage, 500 MB of attachment storage and 1,000 API calls/day.

Not included

7 units included

Each unit grants 1 GB of data storage, 5 GB of attachment storage and 10,000 API calls/day.

1 unit included for each purchased user or robot license

Cannot be supplemented

Each unit grants 1 GB of data storage, 5 GB of attachment storage and 10,000 API calls/day.

1 unit included for each purchased user or robot license

Can be supplemented with additional licenses purchased

Each unit grants 1 GB of data storage, 5 GB of attachment storage and 10,000 API calls/day.

Document Understanding 3

Maximum 50 documents/hour

Documents limited to 2 pages and 4MB

Not included

Included with AI Units

Not included

Included with purchased AI Units

Computer Vision

30 megapixels/min

30 megapixels/min

30 megapixels/min

240 megapixels/min

240 megapixels/min

Integration Service

Included with user and robot licenses

Included with user and robot licenses

Included with user and robot licenses

As purchased - included with purchased user and robot licenses

As purchased - included with purchased user and robot licenses

Supplemented with additional licenses purchased

Process Mining

Not included

Not included

Not included

Not included

Included with purchased AI units

Communications Mining

Not included

Not included

Not included

Not included

Included with purchased AI units

Studio Web

Included

IncludedIncludedIncludedIncluded

Solutions Management

Included

IncludedIncludedIncludedIncluded

1 Each tenant comes with one Orchestrator service.

2 AI units are used to license several of our AI products.

Robot units fallback

Organization administrators can choose to enable a fallback mechanism for scenarios where robot units run out. Specifically, if you use Studio Web and you deplete your allocated robot units for running personal automations, you can be assigned extra robot units from the tenant pool.

To do that, the License fallback option in the Edit license allocation window must be enabled.

About license types

User licenses

To learn more about user licenses, see:

  • User licensing for general information
  • The documentation of each product for details about a user license that is specific to that particular product

Service licenses

To learn more about these types of licenses, see Service licensing.

Resource quotas

Automation Cloud enforces quotas on the following resources: local users, robot accounts, local groups, and external apps. This approach is necessary to maintain healthy use of our services and avoid potential misuse.

Note:
  • Directory users directly linked to local users are counted in the quota.

  • Standard directory users (not linked to local users) are not counted in the quota.

  • Default local groups are not counted in the quota.

  • Global client registrations are not counted in the quota.

The specific quotas vary according to your licensing plan subscription, in this order:

  1. Enterprise: Offers the largest quotas amongst all plans.

  2. Pro and Pro Trial

  3. Community and Free

When the maximum limit is reached for a particular resource, the system throws the following error: “Quota reached, cannot create more objects”. In such cases, you have the following options:

  • Upgrade your licensing plan to a plan that offers a higher quota.

  • Upon request, UiPath can also revise the limitation specifically for your organization. To help with such scenarios, contact Support.

  • Licensing plan framework
  • Community
  • Free
  • Pro Trial
  • Pro
  • Enterprise
  • Plan breakdown
  • About license types
  • User licenses
  • Service licenses
  • Resource quotas

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