- Getting started
- Data security and compliance
- Organizations
- Authentication and security
- Licensing
- Tenants and services
- Accounts and roles
- AI Trust Layer
- External applications
- Notifications
- Logging
- Troubleshooting
- Migrating to Automation Cloud™
Automation Cloud Admin Guide
About licensing
The following information is aimed at helping you understand how UiPath® licenses its software. You can think of a license as an agreement between you and UiPath, authorizing you to use a certain set of functional capabilities in UiPath software.
Our commercial offering provides a flexible variety of licensing SKUs for how to deploy and use UiPath software.
See the UiPath Licensing page for the current list of available SKUs. For Automation CloudTM, the applicable SKUs are on the Flex Plan tab.
You can use Automation CloudTM with a licensing plan to match your automation needs and budget.
A free plan that gives you instant access to elementary automation capabilities through licenses for users and UiPath services.
It is aimed at non-commercial use only. For commercial purposes, the Free plan is available.
This plan includes a set number of licenses, of which you cannot request any more. If you need additional licenses, you must upgrade to the Pro plan.
A free plan that gives you instant access to basic development and attended automation capabilities, which can be used for commercial purposes.
Enrollment in the Free plan
Starting with November 2022, new customers interested in trying out UiPath products for free can sign up at uipath.com.
Existing Community users who were compliant with the terms and conditions that were in place when they signed up can continue using their Community plan. Those who are not compliant can switch to the Free, Pro Trial, Pro, or Enterprise plan.
A plan intended solely for internal non-production purposes, such as evaluation and testing, while fully complying with the Acceptable Use Policy outlined in our Terms of Use. It is available free of charge for a limited amount of time.
You can upgrade to the Pro Trial plan if you want to experiment with more robotic power and premium services. With a Pro Trial plan, you can try the extended platform capabilities that come with a paid Pro plan.
Upgrading from Community to Pro Trial gives you access to additional licenses and premium services at the platform level.
Trial duration
The evaluation period is limited to 60 days. After the trial expires, your organization is automatically downgraded to the Free plan.
This is a plan that you can purchase in minutes through online license purchase . You can start using your new licenses and perks almost immediately.
The Pro plan grants your organization access to some premium features at the platform level.
For the full list of UiPath licenses, see the Flex Plan tab on the UiPath Licensing page.
The Enterprise plan is a yearly plan which includes custom license types and license counts, tailored to your specific needs with help from our Sales team. To get started, you must contact Sales.
You can purchase as many licenses of each type as you want, and you gain access to the full stack of premium plan perks that are included with this plan.
You can also purchase products in bundles, called Platform SKUs. These are currently available under the form of two tiers, namely Standard and Advanced. The capabilites included in each tier differ, and are detailed on the UiPath Licensing page.
The following benefits are available:
Plan perks |
Community |
Free |
Pro Trial |
Pro |
Enterprise |
---|---|---|---|---|---|
Max. tenants 1 |
1 |
1 |
3 |
3 |
As needed |
Max. tenant regions |
European Union only |
European Union only |
1 region, as chosen |
1 region, as chosen |
As needed for each tenant |
Max. user accounts |
10 |
As needed |
As needed |
As needed |
As needed |
Access to UiPath Support |
No; Community Forum only |
No; Community Forum only |
Standard Support |
Standard Support |
Standard Support; can be upgraded to Premium Support |
No |
No |
No |
No |
Yes | |
Delayed update organizations |
No |
No |
No |
No |
Yes (only available in the Advanced tier) |
USER LICENSES | |||||
Attended - Named User |
2 |
0 |
2 |
As purchased |
As purchased Includes 50 Autopilot actions/user/year for Autopilot for everyone |
Citizen Developer - Named User |
0 |
0 |
1 |
As purchased (maximum 10 per organization) |
As purchased Includes Autopilot actions:
|
Automation Developer - Named User |
2 |
0 |
2 |
As purchased (at least 1, and maximum 10 per organization) |
As purchased Includes Autopilot actions:
|
0 |
25 included |
25 included |
25 included |
100 included Includes Autopilot for everyone | |
Action Center - Named User |
0 |
0 |
0 |
N/A |
As purchased |
Tester - Named User |
1 |
0 |
2 |
N/A |
As purchased |
Insights Designer - Named User |
0 |
0 |
10 (included with Insights trial license) |
N/A |
As purchased |
Process Mining Developer User |
0 |
0 |
0 |
Service trial available |
As purchased, or service trial available |
Process Mining Business User |
0 |
0 |
0 |
Service trial available |
As purchased, or service trial available |
Assisted Task Mining |
Included |
Included |
Included |
Included |
Included |
ROBOT LICENSES (RUNTIMES) | |||||
Unattended Robot |
1 |
0 |
1 |
As purchased (maximum 5) |
As purchased |
NonProduction Robot |
0 |
0 |
0 |
N/A |
As purchased |
Testing Robot |
1 |
0 |
1 |
N/A |
As purchased |
SERVICE LICENSES | |||||
Robot Units (RUs) for running shared automations |
Includes 300 RUs/month for serverless robots |
0 |
Includes 12k/month, shared between serverless and VM cloud robots |
As purchased |
As purchased (annual availability). Service trial available: you can benefit from 6k/month, shared between serverless and VM cloud robots, by activating the trial per service for 60 days. |
Robot Units for running individual automations within Personal Workspaces using serverless cloud robots |
Includes 300 RUs/month/user |
Includes 300 RUs/month/user |
Includes 300 RUs/month/user |
Includes 300 RUs/month/user |
Includes 300 RUs/month/user |
0 |
0 |
12k/month, shared for serverless and VM cloud robots |
As purchased |
As purchased (annual availability) | |
AI Units 2 |
0 |
0 |
10k units (5k/month) |
N/A |
As purchased (only available in the Advanced tier). |
SAP Change Impact Analysis - Transport Unit Bundle | 0 | 0 | 1 | 0 | As purchased |
Test Manager |
Included |
Not included |
Included |
N/A |
As purchased |
Automation Hub |
Not included |
Not included |
Included |
Service trial available |
As purchased, or Service trial available |
Insights |
Not included |
Not included |
Included |
Service trial available |
As purchased, or Service trial available |
Apps |
Included |
Not included |
Included |
Included |
Included |
Action Center |
Included |
Not included |
Included |
Included |
Included |
Data Service |
1 unit
Each unit grants 100 MB of data storage, 500 MB of attachment storage and 1,000 API calls/day.
|
Not included |
7 units included
Each unit grants 1 GB of data storage, 5 GB of attachment storage and 10,000 API calls/day.
|
1 unit included for each purchased user or robot license Cannot be supplemented
Each unit grants 1 GB of data storage, 5 GB of attachment storage and 10,000 API calls/day.
|
1 unit included for each purchased user or robot license Can be supplemented with additional licenses purchased
Each unit grants 1 GB of data storage, 5 GB of attachment storage and 10,000 API calls/day.
|
Document Understanding 3 |
Maximum 50 documents/hour
Documents limited to 2 pages and 4MB
|
Not included |
Included with AI Units |
Not included |
Included with purchased AI Units |
Computer Vision |
30 megapixels/min |
30 megapixels/min |
30 megapixels/min |
240 megapixels/min |
240 megapixels/min |
Integration Service |
Included with user and robot licenses |
Included with user and robot licenses |
Included with user and robot licenses |
As purchased - included with purchased user and robot licenses |
As purchased - included with purchased user and robot licenses Supplemented with additional licenses purchased |
Process Mining |
Not included |
Not included |
Not included |
Not included |
Included with purchased AI units |
Communications Mining |
Not included |
Not included |
Not included |
Not included |
Included with purchased AI units |
Studio Web |
Included | Included | Included | Included | Included |
Solutions Management |
Included | Included | Included | Included | Included |
1 Each tenant comes with one Orchestrator service.
2 AI units are used to license several of our AI products.
Robot units fallback
Organization administrators can choose to enable a fallback mechanism for scenarios where robot units run out. Specifically, if you use Studio Web and you deplete your allocated robot units for running personal automations, you can be assigned extra robot units from the tenant pool.
To do that, the License fallback option in the Edit license allocation window must be enabled.
To learn more about user licenses, see:
- User licensing for general information
- The documentation of each product for details about a user license that is specific to that particular product
To learn more about these types of licenses, see Service licensing.
Automation Cloud enforces quotas on the following resources: local users, robot accounts, local groups, and external apps. This approach is necessary to maintain healthy use of our services and avoid potential misuse.
-
Directory users directly linked to local users are counted in the quota.
-
Standard directory users (not linked to local users) are not counted in the quota.
-
Default local groups are not counted in the quota.
-
Global client registrations are not counted in the quota.
The specific quotas vary according to your licensing plan subscription, in this order:
-
Enterprise: Offers the largest quotas amongst all plans.
-
Pro and Pro Trial
-
Community and Free
When the maximum limit is reached for a particular resource, the system throws the following error: “Quota reached, cannot create more objects”. In such cases, you have the following options:
-
Upgrade your licensing plan to a plan that offers a higher quota.
-
Upon request, UiPath can also revise the limitation specifically for your organization. To help with such scenarios, contact Support.