UiPath Automation Cloud™

UiPath Automation Cloud™ Guide

For information about the current status of Automation Cloud and our cloud services, see the Status page.

About tenants

Tenants allow you to model your organization structure, separating your business flows and information just like in real-life organizations. They are containers where you can organize your services and manage them for a group of users. For example, you can create tenants for each of your departments and decide what services you want to enable for each, based on their needs. In each tenant, you can have one instance of each of the cloud services.

All your cloud services are always at the latest version because UiPath handles upgrading Automation Cloud whenever new releases are available.

Orchestrator in Automation Cloud

All Automation Cloud tenants contain an Orchestrator service.

While in on-premises Orchestrator, your Orchestrator instance can include several tenants, in Automation Cloud you have one Orchestrator service in each Automation Cloud tenant.

An Automation Cloud tenant is different from an Orchestrator tenant.

Tenant in Automation Cloud

Tenant in On-premises Orchestrator

Is a subdivision of the Automation Cloud organization

Is a subdivision of the Orchestrator instance

Includes one Orchestrator service

Is a part of Orchestrator

Includes several other cloud services (UiPath products), all within Automation Cloud

Is not in the same medium as your other UiPath products and interacts with them through integrations

For more information about the differences between on-premises Orchestrator and the Orchestrator service in Automation Cloud, also see Cloud and On-Premises Feature Comparison.

Default tenant

When you get started with an Automation Cloud organization, your first tenant, called DefaultTenant, is automatically created. All the licenses available according to your licensing plan are allocated to your default tenant so that it is ready for use without requiring further license configuration.

If your organization is on the Enterprise or Enterprise Trial licensing plans, you can create multiple tenants for your organization's needs. Multitenancy enables you to isolate data within your Automation Cloud organization. This feature facilitates automating different departments from your company and lets you control access to data per department.
Organizations on the Community licensing plan are limited to the Default tenant.


For organizations that already have multiple Orchestrator services prior to launching the Tenants feature, a tenant is automatically created for each existing Orchestrator service, incorporating that service, with the tenant name inherited from the Orchestrator service.

All the data is stored in the cloud, in a database shared between multiple tenants.

Users invited to an Automation Cloud organization can see all tenants within the organization by default and all the services they contain. This allows users to request access and engage in using them based on their business needs. The level of access granted for each user is defined by their roles within the organization and at each service level. Read here more information about user management.



You can manage tenants within your Automation Cloud organization if you have the Organization Administrator role. This role allows you to manage Orchestrator service users, view telemetry data, create, edit, delete, disable or enable tenants.

To open the Tenants page go to Admin > Tenants.
The page displays all the relevant information about your tenants: name, list of enabled services, status, and includes options for managing each tenant and service.

Tenant statuses

You can see the status of a tenant on the Tenants page and it can be:

  • Enabled - the tenant is active and can be accessed by users.
  • Disabled - the tenant is not active and unavailable to users.

Switching tenants

If your organization has multiple tenants and you have access to more than one, you can switch between tenants while on the page of a tenant-specific service.

To switch the context to a different tenant, click the tenant list in the top right and select another tenant:

The page refreshes and then shows data for the newly selected tenant.

Accessing services

From the Tenants page

If the tenant's status is Enabled, in the Tenants page, click on the desired service's name next to the tenant to access that service. For example, clicking the Orchestrator service next to a tenant opens the Orchestrator service in the same browser window.

From the Home page

Orchestrator services can be accessed easily from the Home page, by selecting one of the displayed cards.

From the left navigation bar

For services other than Orchestrator, select the desired tenant from the Profile card's Tenants picker and then click the service in the left navigation bar. The service-specific page belonging to the previously picked tenant is displayed.

You can perform all the operations allowed by your assigned role within the selected service. Read here more information about roles at Orchestrator service level.

Updated 3 months ago

About tenants

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