A log is an array of data ordered by time that follows the "first in, first out" rule. That means the oldest log entry is the first one deleted at the end of the retention period. Logs help with debugging issues, increasing security and performance, or reporting trends.
Cloud Portal and cloud services are using different types of logs to help with debugging issues, increasing security and performance, or reporting trends.
A special type of log is the audit, which is useful to gain insight into events that happened within your account. It answers the who, when and where for every event, and it allows you to keep track of the important changes.
The audit in Cloud Portal records all the events at your organization level. You can see the users' logins, the license upgrades, any changes made to your tenants, or API keys generation. Basically, all the actions that may influence your organization are captured inside the audit.
As the organization administrator, you can access the audit logs from your Cloud Portal's Admin tab.
Each audit log entry is kept for approximately 30 days in the case of Community accounts, and for 2 years for Enterprise.
To keep the logs beyond this limit, we recommend to periodically archive them as
.csv files to your local storage. Click Download to export the audit logs.
Audit logs for the Automation Ops service are also displayed in the Admin > Audit Logs page.
For information about the events logged for Automation Ops, see Audit Logs in the Automation Ops documentation.
The audit from the Orchestrator service lists all the events linked to a specific tenant. You can see folders or machines creations, packages uploads, roles assignments, or settings updates. Simply put, every step that may influence the orchestration process is captured inside the Orchestrator's Audit page.
You need to be an Administrator to access the Audit page at the tenant level.
The audit logs are retained for 6 months in the case of the Community plan, and for 2 years for Enterprise.
To keep your logs beyond these limits, you can export them to your local storage.
Learn more about the audit logs at Orchestrator's tenant level.
Robot logs are kept for approximately 30 days. As for the audit logs, you can expand the robot logs beyond the retention limit by periodically downloading them to your local storage.
In addition, Cloud Portal allows you to export your robot logs to a 3rd party cloud storage.
Updated 4 months ago