Managing services

In each tenant, you can provision each of the services for which you have a license. You can then manage and work in that service as needed, within the context of the tenant.

Note: In the case of organization-level services such as UiPath Apps, data is not isolated by tenants. The same service is available across your organization.

Provisioning or Removing Services

You can:

• provision the services you need when you first add a tenant
• for an existing tenant, provision new services or remove existing ones whenever you need.

To provision or remove services for an existing tenant:

1. Go to Admin > Tenants to open the Tenants page.
2. At the right of a tenant row, click and select Tenant Settings:
   
   

   

   
   
3. In the Edit services for tenant panel, select the check boxes for the services you want to provision or clear the check boxes for services that you want to remove.
4. Click Save.

The list of services for the tenant updates to reflect your changes.

Enabling or disabling services

When you disable a service:

• Any existing license allocation for the service is removed and licenses are returned to the organization pool.
• The service data is retained and the service remains available to organization administrators in case you want to re-enable it later.
• The service is no longer available to users within the tenant for which it was disabled.

Licenses: When you enable a service, we attempt to re-allocate licenses for the service as they were before being disabled, but within the limit of the licenses currently available for the organization. Therefore, it is possible that previous license allocations are not fully restored if insufficient licenses are available.

To enable or disable a service:

1. Go to Admin and select the tenant in the panel on the left.
2. Click Services.

   The Services page for the tenant opens, showing the services that are currently provisioned.

3. On the card of the service you want to remove, click and then select Disable or Enable, depending on the current status of the service.
4. If you are disabling the service, a confirmation dialog opens. Click Disable to proceed.
   Note:

   You cannot disable Insights, as multiple UiPath® products require this service to operate correctly.

   You can, however, hide services for users from the left rail by navigating to the UI Customization settings at organization level.

After a short period, a confirmation message appears at the top of the page and the service status changes on the Services page. Disabled appears on the card of each disabled service.

Accessing Services

Users can access services:

• from the Admin > Tenants page, by clicking a tenant name to show its services and then clicking a service.

• from the Home page, in the case of services that have widgets on this page, such as the Orchestrator service:

  
  

  

  
  
• from the left rail, by clicking the icon for a service.