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Integration Service User Guide
Automation CloudAutomation Cloud Public SectorAutomation Suite
Last updated Nov 7, 2024

Connections

About connections

Connections help in establishing tasks between single users and external applications. The connections are created once users authenticate with an API Provider.

Creating a connection

  1. Access Automation CloudTM Public Sector.
  2. On the left-side menu, click on Integration Service. The Integration Service windows includes three separate tabs: Connectors, Connections, and Triggers. By default, the Connectors tab is selected..
  3. In the My Folders section you can select whether you want to work in your personal workspace, or in a shared folder, where created connections can be used by all users that have access to this folder.
  4. Click the desired Connector to create a new connection or update an existing one.
  5. Click Add Connection. Depending on the connector you have chosen, the specific credentials required for your connections are requested.

Note: To successfully create a connection, you must configure an IP addresses allow list for Integration Service. For more information, see Configuring the firewall in the Automation Cloud Admin Guide.

Shared connections

When a connection is created in a shared folder, all users with access to that folder can use the connection in their automation workflows. The connection can be edited by all users with access to it.

Note:

All the Integration Service connectors support connection sharing and configuration at run time. For more information on configuring connections at run time, see the Orchestrator User Guide.

Modifying connections

  1. Access Automation CloudTM Public Sector.
  2. On the left-side menu, click on Integration Service. The Integration Service window includes three separate tabs: Connectors, Connections and Triggers.
  3. Select the Folder you want to modify the connection in.
    Note: The folder you want to create the connection in can also be selected after step 4.
  4. Go to the Connections tab, where the list of created connections is displayed.

  5. Click the More button corresponding to the desired connection to modify it. You can perform the following actions:
    • Delete the connection.
    • Set it as default (this option is only available if you have several connections established for the same application.
    • Check the connection to verify its status.

Renaming connections

To rename a connection, you have to:

  1. Access the Connections tab.
  2. On the left-side menu, click on Integration Service. The Integration Service window includes separate tabs for Connectors, Connections and Triggers, along with a left navigation window displaying the folders.
  3. Select the Folder you want to modify the connection in.
    Note: The folder can be selected after step 4.
  4. Go to the Connections tab, where the list of created connections is displayed.
  5. Hover with the mouse cursor over the name of the connection you wish to modify, and you should now see the Edit button displayed.
    Note: Alternatively, you can select your connection from the list to access the detailed view. The Edit button is located on the right side of your connection name.
  6. Click the Edit button and you can choose a new name for your connection.

Managing connections

Important: At the moment, Automation CloudTM Public Sector users cannot configure their connections from UiPath Assistant.

You can view your connections in the UiPath Assistant by accessing the Process Details menu, but you cannot manage them. The following message is displayed: "This automation cannot be configured here. Please contact your administrator."

Instead, you can configure and manage your Integration Service connections using the Package Requirements tab in Orchestrator.

Multi-authentication

You can configure multi-authentication options for supported connectors in Integration Service. This allows you to select alternate methods of authenticating prior to creating a connection.

To create a connection using multi-authentication, you must perform the following steps:
  1. In Integration Service, from the Connectors list, select a supported connector.
  2. Select the Add connection button. You are now redirected to the page where you can create a connection.
  3. Click the ⚙ icon to change your Authentication type.
  4. Select your preferred authentication method.
  5. Enter the required credentials and click Connect.

Bring your own OAuth 2.0 app

The authentication experience enables you to use Bring your own OAuth 2.0 app options for connectors that support OAuth 2.0. This allows users to select a private application when authenticating prior to making their connection.

To create a connection using BYOA method, you need the following information:

  • Client ID
  • Client secret

To create a connection to your private OAuth 2.0 application, you need to perform the following steps:

  1. Select Integration Service from Automation CloudTM.
  2. From the Connectors list, select a supported connector. You can also use the search bar to narrow down the connector.
  3. Select the Add connection button.
  4. You are now redirected to the connection page.
  5. Click the ⚙ icon to change your Authentication type.
    docs image
  6. Select Bring your own OAuth 2.0 app from the drop-down menu.
  7. Enter your Client ID and Client secret and click Connect.
Note:

For OAuth 2.0 app connections, we encrypt and store the authentication token, but don’t use it to access any client data.

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