Warnungen verwalten

This is the place where you can find out more details about specific alerts. You can Search for a specific alert or filter the alerts by Type, Time and Severity. The list of alerts have the following columns:

• Alert Name: The name of the alert.
• Threshold: The current threshold of the specific alert.
• Severity: The severity of the specific alert.
• Details: More details about the alert.
• Recipients: The person who receives the alert.
• Last Triggered: A time stamp of when the alert triggered recently.
• Edit/Delete/Snooze: You can choose to edit the alert, delete it, or snooze it.

Hinweis:

Events are ingested every single minute for the real-time monitoring dashboards and alert capabilities. This can sometimes lead to alerts triggered on durations that are longer or shorter than actually in Orchestrator.

Hinweis:

Except Edit/Delete/Snooze column, all other columns can be sorted from low to high, by severity or A to Z and vice-versa.

Konfigurieren von Warnungen

In the Configure Alerts section, you can have an overview on all created alerts, and their settings. You can sort them by Alert name, Threshold, Details, Recipients, and Triggered.

Hinweis:

Folder level permissions: If you see N/A in an alert, this means you don't have access to that specified folder in UiPath Orchestrator. This means that if an alert is created that specifies folder A and B in it, and you have access only to folder B in Orchestrator, in alert management you'll see only folder B then N/A.

From here, you can also Edit (by selecting the pencil icon), Delete (by selecting the bin icon) or Snooze an alert. The snooze button snoozes the alert indefinitely until un-snoozed. Using the Search option, you can find a specific alert and also filter them by Type and Time. From the Time drop-down box, you can select a predefined time interval, or a Custom one. You choose your Start Date, Start Time, End Date, and End Time and confirm your selection by selecting Apply.

Um eine neue Warnung zu erstellen, verwenden Sie die folgenden Schritte:

1. Select Create Alert, from the upper right side of the page.
2. Input a Name for your alert.
3. Select the type of the alert you wish to create. You can select between Job Alerts, Queue Alerts, and Machine Alerts.
4. Choose the Snooze period form the drop-down list. This is a time range to snooze the alert after the first delivery.
5. Select your Severity from the drop-down list. This can be Error, Info or Warn.
6. Set a filter from Select Filters section. The filters available are different depending on what type of alert you've selected. It can be Folder Filter and Process Name Filter, Folder Filter and Queue Name Filter, or Machine Filter. This helps you minimize or maximize the scope of exactly which folders or process you want the alert to trigger. Select the needed value for the filter from the dropdown list.
   Hinweis:

   If no folders, processes, machines, or queues are selected within the alert, then by default all folders/processes/etc. you have access to in Orchestrator will be populated, but this does not include personal workspaces.

7. In the Send Alert To box, select who should receive the alert. Search by name or email, and choose a result from the drop-down list.
8. Wählen Sie Erstellen.

Warnungstypen

Es gibt drei Warnungstypen, die jeweils eigene Eigenschaften haben:

• Process AlertsWith the following thresholds:
  • Anzahl der Aufträge für einen Status (Fehlerhaft, Ausstehend, Fortgesetzt, Wird ausgeführt, Angehalten, Wird angehalten, Erfolgreich, Angehalten, Wird beendet)
    Hinweis:

    For the moment, the number of Jobs or Queue Items alert tend to be more noisy as any newly added jobs/queue items over the threshold will re-trigger the alert unless auto-snooze is selected.

  • Auftragsdauer im Status „Ausstehend“, „Wird ausgeführt“, „Angehalten“, „Alle“
  • Auftragsdauer im Status „Abgeschlossen“ (Fehlerhaft, Angehalten, Erfolgreich)
    Hinweis:

    Alerts (unless otherwise specified in the time range) are computed in a one minute frequency. For example, this could mean that if a job or queue items goes from started, pending, and completed all within a minute time range, then it wouldn't get counted towards a jobs > 3 pending state alert.

• You can also select a Folder Filter and Process Name Filter found under Set Threshold.
  Hinweis:

  Filters can be treated as AND functionality with the threshold being computed based on jobs from folder a + jobs from folder b.

  Hinweis:

  Leaving the Folder Filter blank, by default, it populates it with the folders you have access to, but not including personal workspaces.

• Queues AlertsWith the following thresholds:
  • Anzahl der Warteschlangenelemente für einen Status
  • Warteschlangenelemente im Status „Nicht abgeschlossene“.
  • Dauer von Warteschlangenelementen im Status „Abgeschlossen“.
  • Warteschlangenelemente nahe der Frist
  • Queue Item has breached SLA timeYou can also select a Folder Filter and Queue Name Filter found under Set Threshold.
• Machines AlertsWith the following thresholds:
  • Zeit, auf die die Maschine nicht reagiert
  • Machine Template Has Become DisconnectedYou can also select a specific machine, using the Machine Filter found under Select Filters.

Jeder Schwellenwert hat eigene Eigenschaften, die konfiguriert werden müssen: Status, Operator, Minuten und Aggregation.

Beispiel für das Erstellen einer Warnung

In diesem Szenario erstellen wir eine Warnung für Aufträge, die länger als 30 Minuten sind.

So erstellen Sie die Warnung:

1. Select the Name box and enter Jobs over 30 minutes in Pending as a name for the alert.
2. Select Process Alerts from the Type section.
3. From the Set Threshold section, select Job Duration in an Uncompleted Status
4. Set the Status to Pending, from the dropdown list.
5. In the Minutes box, input 30 minutes.
6. From the Select Filter section, select a Folder Filter and a Process Name Filter from the dropdown boxes.
7. Select Create, and the alert is now visible in the alert table from the Manage Alerts view.

Warnungsverlauf

In this section the widget displays the number of alerts triggered for Process, Queues, and Machines. You can filter this by using Type, Time, Folders and Severity. From the Time dropdown box, you can select a predefined time interval, or a Custom one. You choose your Start Date, Start Time, End Date, and End Time and confirm your selection by selecting Apply.

Under the widget, a list displays all the alerts history. It's possible to sort them by Time Stamp, Alert Name, Threshold, Severity, Details, and Recipients.

To find a specific alert by its name, use the Search option, and the results are displayed as you type.