Licensing notifications

Organization administrators can choose to receive licensing notifications by event type or by severity. Events include license expiry, consumption, and overconsumption, while severity refers to Info or Warn.

These options can be accessed by selecting the bell icon located on the top navigation bar of the organization page.

For general details, refer to the Notifications section of this guide.

License expiration

Expiration alerts

By default, you are notified 180, 90, 30, 14, 7, and 1 day before the license expiry date. You can configure these values using the SystemJobs.LicenseExpirationAlert.DaysBefore app setting.

At host level, for single licenses distributed across multiple tenants, only the system administrator receives these email alerts. At tenant level, all active users with License - View permission receive them. The emails are localized per user.

Grace period

Your license might include a grace period. If it does, you are notified about it at logon, and can renew the license without experiencing any service disruptions. If it does not, your robots stop working upon expiry.