UiPath Automation Cloud

The UiPath Automation Cloud Guide

Check the current status of the Automation Cloud here.

About Services

Services are instances of an application. Currently, Automation Cloud supports only instances of Orchestrator. In this context, a service is an Orchestrator tenant linked to your Automation Cloud organization in the cloud.


A new Orchestrator service, called "Default", is created automatically for every Automation Cloud organization, so you don't have to go through the on-premises Orchestrator installation process. Your Orchestrator services have instant access to new functionalities because UiPath took over the task of upgrading Orchestrator to the newest release.

If your organization is on the Enterprise licensing plan, you can create multiple tenants for your organization's needs. Multitenancy enables you to isolate data, with only one instance of Orchestrator. This feature facilitates automating different departments from your company and ensures the desired authorization of Orchestrator data per department.


Note that all the data is stored in the cloud, in a database shared between multiple tenants.

The user with Organization Owner role has access by default to all the services within the organization, having the Administrator role. The Organization Owner cannot be deleted from a service.


You can manage services within your Automation Cloud organization if you have the Organization Owner or Organization Administrator role. These roles allow you to manage service users, view service telemetry data, create, edit, delete, disable or enable services.

The Services page is accessible from the Services menu item. It displays all the relevant information about your Orchestrator services: name, status, number of Robots and Studio licenses, and action buttons for each service.

Service Statuses

The status of a service may be:

  • Enabled - the service is active and it can be accessed by users with specific permissions for that tenant.
  • Disabled - the service is not active and it can't be accessed.
  • Provisioning - the service was just created and is still in the process of being provisioned. If the creation is successful, the status becomes shortly Enabled.
  • Failed - the process of creating a new service has failed.

A service can be enabled or disabled at any point, in the Services page, by any of its users with Organization Administrator role.

Accessing Services

If you have the necessary permissions to access a certain service and the service's status is Enabled, click on the service's name. The Orchestrator service opens in the same browser window.

Here you can perform all the operations allowed by your assigned role within that service.

Updated 15 days ago

About Services

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