UiPath Apps

The UiPath Apps Guide

Apps Troubleshooting and FAQs

Message: Connection to Apps service is lost.

When saving Apps from App Studio, the following error message can occur:
"Connection to Apps service is lost."

Possible cause

  1. You've lost internet connection. Apps requires an active internet connection to save changes you make to your app.
  2. The reason for this error can be the fact that the App service uses WebSocket to save the App definition.


First, ensure that you have an active internet connection. If you are still facing issues then:

  1. Allow to have long live connections by making sure you have the connection: Upgrade parameter in the header. This must be done with the help of your IT team.
  2. Work with your IT or network team to understand how WebSocket traffic policies are being handled and alter them as needed.
  3. Allow WebSocket connections by making sure that is not added to your proxy policy. This must be done with the help of your IT team.

Updated 28 days ago

Apps Troubleshooting and FAQs

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