Managing organization administrators

Organization administrators in Orchestrator have permission to manage important settings in the platform such as users, roles, groups, licenses, organization settings, security, authentication, etc. Additionally, they can view all the service details of all tenants.

When a new organization is created in Orchestrator, the first user who created the organization is, by default, assigned as the organization administrator. It means, initially, the organization creator solely possesses the authority to modify or manage the integral functions within the organization.

Important:

If your only admin leaves, you could lose the ability to operate in Orchestrator. Always ensure you have a backup admin.

Creating organization administrators

In order to create additional organization administrators, an existing organization administrator has to add assign existing users to the Administrators group organization.

Assign users as organization administrators through the following steps:

1. Navigate to the Administration section, select Accounts & Groups. The Accounts & groups page is displayed, showing the Users tab with a list of all users in the organization.

2. Look for the user you want to assign an organizaton administrator.

3. Click Edit for that specific user. The Edit user window is displayed.

4. In the Group membership section, select Administrators.

5. Click Save to apply your changes. The user is labeled as Org. Admin and it's visible in the users list. The user can now manage the organisation, add, or deactivate users, assign roles and complete several other admin privileges.

Removing organization administrators

To revoke administrator privileges from an user in the organization, follow the following steps:

1. Navigate to the Administration section, select Accounts & Groups. The Accounts & Groups page appears displaying the Users tab with a list of users in the organization.

2. Locate the user from which you want to remove Organization Administrator privileges.

3. Click the Edit button for the specified user, opening the Edit user window.

4. In the Group Membership section, unselect Administrators.

5. Click Save to confirm your changes. The selected user no longer holds the Org. Admin role in the user list and loses all privileges that come with Administrator status.