Overriding system email settings

If configured at the host level, your organization inherits the host system email settings. But as administrator, you can override these settings with specific settings for your organization, if needed.

Note:

You do not have to customize these settings unless you want to make changes compared to the host-level setup. If you do not make any changes, the host configuration applies.

To override the settings for system emails:

2. On the Identity management portal, go to Admin > Settings and select the Email tab.
3. Make changes as needed.
4. Click Save in the bottom-right to apply your changes.

Email setup

Field	Description
SMTP Host	The IP or Domain of the SMTP server.
SMTP Domain	Domain for the username, if SMTP server requires authentication.
SMTP Port	The SMTP port. For example, if you are using a Gmail account to send mail messages and Enable secure connection is selected, the port should be 587. Note that both ports 80 and 587 must be opened during installation for Enable secure connection to work.
SMTP Username	The username of the SMTP server, if it requires authentication. For example, if you are using Gmail, fill in this field with the email address to be used to send messages. Select the Use default credentials if you want to connect to the SMTP server without a username and password.
SMTP Password	The password for the email account specified in SMTP Username. Select the Use default credentials if you want to connect to the SMTP server without a username and password.
Default From Address	The email address from which to send system email messages.
Default From Display Name	A custom display name for the email address from which you send system notifications.

System emails are not sent - SslHandshakeException

For offline installations, if system emails are not sent and you encounter the error SslHandshakeException, make sure that both port 80 and port 587 are opened for the machine.