insights
latest
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- Notas de la versión Cloud Insights
- Primeros pasos
- Acceso y permisos
- Notificaciones
- Interactuar con Insights
- Información general
- Elaboración de informes Attended
- Procesos
- Procesos (integrados)
- Colas
- Colas (integradas)
- Retorno de la inversión del negocio
- Colas de ROI empresarial
- Robots y máquinas
- Máquinas (integradas)
- Licencias de usuario
- [Vista previa] Resumen del consumo de unidades de IA
- [Vista previa] Panel de consumo de Document Understanding y AI Center
- Autopilot
- [Vista previa] Uso de Autopilot
- Variables personalizadas
- Predicción
- Insights para todos
- Integración de Automation Hub
- Integración de Document Understanding
- Integración de Action Center
- Supervisión en tiempo real
- Exportación de datos en tiempo real
- Solución de problemas
Importante :
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Insights
Last updated 6 de nov. de 2024
Autopilot
The Autopilot dashboard helps you measure and better understand important metrics, such as system performance, user engagement, and program return of investment (ROI).
Nota: para obtener más información sobre la retención de datos de Insights, consulta la sección Política de retención de datos .
Inside the dashboard, there are different widgets for you to work with. For example, in the Active Unique Users/Week widget, a graph tracks the total number of unique active users based on the timeframe selected.
Puedes filtrar la información del panel en función de lo siguiente:
- Timestamp Filter Date: allows you to select a specific time period for reviewing Autopilot usage.
- Robot Type: allows you to choose the types of robots included in the dashboard metrics:
- Atendido
- Desatendido
- Folder: allows you to configure which Orchestrator folders are included in the dashboard metrics.
- Users: allows you to configure which users are included in the dashboard metrics.
Azulejo | Descripción |
---|---|
Usuarios activos | Total number of active users, based on how many users opened the application. |
Conversations | Total number of conversations, based on how many conversations were opened. |
User Messages | Total number of messages received and replied by users. |
Acciones | Total number of actions taken by the user, which include:
|
Active Unique Users | Total number of active unique users based on the time period selected. |
Top Actions by Type | Top actions, grouped by type and week.
You can hover over the graphic for additional information on what actions were used the most. |
User Feedback | A pie chart depicting the count and percentage of thumbs up and thumbs down given on individual messages by the end user. |
Top 10 Automations | Most used automations, according to the filtered information. The information is displayed in the form of a table with additional information:
|
Top 10 Failed Automations | Automations that failed the most, according to the filtered information. The information is displayed in the form of a table with additional information:
|
Most Active Users | Most active users, based on messages received and replied. The information is displayed in the form of a table with additional information:
|
Top Starting Prompts | The starting prompts that users see the most when interacting with Autopilot. The information is displayed in the form of a table with additional information:
|
Top Data Sources | The data sources that were used the most when answering a prompt. The information is displayed in the form of a table with additional information:
|