Troubleshooting

The data run also creates a log file that can help in case of unexpected results or if the data upload with the data uploader fails. The file extraction.log contains the logs of the last data run. For each extraction that failed, a return code is displayed. See the official Theobald Software documentation Call via Commandline for more information. When something with the setup is incorrect, this is mentioned in the error message.

Extraction Issues With CDPOS for Non-HANA Systems

In some older, non-HANA systems, CDPOS is a cluster table and may result in a “join with pool table” error such as below.

ERPConnect.ABAP RuntimeException: RfcReceiveEx failed(RFC_SYS_EXCEPTION) RFC_ERROR_SYSTEM_FAILURE - Join with pool table, cluster or view.ERPConnect.ABAP RuntimeException: RfcReceiveEx failed(RFC_SYS_EXCEPTION) RFC_ERROR_SYSTEM_FAILURE - Join with pool table, cluster or view.

The extraction of the CDPOS table includes by default a join with the CDHDR table to limit the number of records that need to be extracted. Follow these steps to overcome this error.

Edit the CDPOS extraction in Xtract Universal Designer to remove the CDHDR from the tables.
Replace the CDHDR~UDATE between @extraction_start_date and @extraction_end_date with:
CHANGENR between @CHANGENR_min and @CHANGENR_max
In the extract_theobald.ps1, replace &"$xu_location\xu.exe" -s "$xu_server" -p "$xu_port" -n "CDPOS" -o "extraction_start_date=$extraction_start_date" -o "extraction_end_date=$extraction_end_date" with the code displayed below.

&"$xu_location\xu.exe" -s "$xu_server" -p "$xu_port" -n "CDHDR_CSV" -o "extraction_start_date=$extraction_start_date" -o "extraction_end_date=$extraction_end_date"
CheckExtractionError('CDHDR_CSV')
$CDHDR = Import-Csv -Path "$xu_location\<app_template_specific>output\CDHDR_CSV.csv" -Delimiter "`t"
$CDHDR_sorted = $CDHDR | Sort-Object -Property CHANGENR 
$CHANGENR_min=$CDHDR_sorted.GetValue(0).CHANGENR
$CHANGENR_max=$CDHDR_sorted.GetValue($CDHDR_sorted.Count-1).CHANGENR
&"$xu_location\xu.exe" -s "$xu_server" -p "$xu_port" -n "CDPOS" -o "CHANGENR_min=$CHANGENR_min" -o "CHANGENR_max=$CHANGENR_max"&"$xu_location\xu.exe" -s "$xu_server" -p "$xu_port" -n "CDHDR_CSV" -o "extraction_start_date=$extraction_start_date" -o "extraction_end_date=$extraction_end_date"
CheckExtractionError('CDHDR_CSV')
$CDHDR = Import-Csv -Path "$xu_location\<app_template_specific>output\CDHDR_CSV.csv" -Delimiter "`t"
$CDHDR_sorted = $CDHDR | Sort-Object -Property CHANGENR 
$CHANGENR_min=$CDHDR_sorted.GetValue(0).CHANGENR
$CHANGENR_max=$CDHDR_sorted.GetValue($CDHDR_sorted.Count-1).CHANGENR
&"$xu_location\xu.exe" -s "$xu_server" -p "$xu_port" -n "CDPOS" -o "CHANGENR_min=$CHANGENR_min" -o "CHANGENR_max=$CHANGENR_max"

Note: this is a generic example, the tables names can be different for your app template.

Note: Replace the output folder <app_template_specific> with the the output folder specified for you app template in extract_theobald.ps1.

Other Extraction Issues

Duplicate key

When uploading data using Theobald Xtract Universal, the following error message can occur:

Possible cause

A field used for the primary key on the table is not retrived in the extraction.

Solution

To solve this, you need to check if all the fields used for the primary key on the table are retrieved in the extraction.

Below is an example from the EKKN table. For this table, the primary key is not complete, because the field ZEKKN is not retrieved. The issue can be fixed by making sure this field is also used in the extraction.