process-mining
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Process Mining
Automation CloudAutomation Cloud Public SectorAutomation SuiteStandalone
Last updated Oct 15, 2024

Menu Summary

Summary - Summary dashboard

The Summary menu contains the Summary dashboard which gives a graphical representation of the main KPIs of the Order-to-Cash process and gives insight into the overall process performance.

KPIs

Below is a description of the KPIs that are displayed on the Summary- Summary dashboard.

KPI

Description

Sales orders

The total number of Sales orders created within the selected period.

Open sales orders

Total number of open Sales orders created within the selected period.

Number of items

The total number of Sales order items created within the selected period.

Total item value

The total value of the Sales order items created within the selected period.

Dashboard charts

Below is a description of the dashboard charts of the Summary - Summary dashboard.

Chart

A history graph that displays...

Related dashboard

Automation rate

the percentage of automated events in the Order-to-Cash process from end-to-end.

Late delivery rate

the percentage of purchase order items that were delivered after the latest expected delivery date.

Avg. throughput time end to end

the average throughput time for the end-to-end process, from creating a purchase requisition to the actual payment for the related invoice.

Avg. throughput time SO creation to post goods issue

the average throughput time from creating the sales order item to the sending out of the delivery.

Number of activities

The total number of dfferent activities that are present in the end to end process, from creating a sales order item to the actual payment for the related invoice.

 

You can click on the View details button of a KPI chart to go to the related dashboard for a more detailed analysis.

  • Summary - Summary dashboard
  • KPIs
  • Dashboard charts

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