Menu Summary

Summary - Summary dashboard

The Summary menu contains the Summary dashboard which gives a graphical representation of the main KPIs of the Order-to-Cash process and gives insight into the overall process performance.

KPIs

Below is a description of the KPIs that are displayed on the Summary- Summary dashboard.

KPI	Description
Sales orders	The total number of Sales orders created within the selected period.
Open sales orders	Total number of open Sales orders created within the selected period.
Number of items	The total number of Sales order items created within the selected period.
Total item value	The total value of the Sales order items created within the selected period.

Dashboard charts

Below is a description of the dashboard charts of the Summary - Summary dashboard.

Chart	A history graph that displays...	Related dashboard
Automation rate	the percentage of automated events in the Order-to-Cash process from end-to-end.
Late delivery rate	the percentage of purchase order items that were delivered after the latest expected delivery date.	Efficiency - Customers
Avg. throughput time end to end	the average throughput time for the end-to-end process, from creating a purchase requisition to the actual payment for the related invoice.	Analysis - End to end process
Avg. throughput time SO creation to post goods issue	the average throughput time from creating the sales order item to the sending out of the delivery.	Analysis - End to end process
Number of activities	The total number of dfferent activities that are present in the end to end process, from creating a sales order item to the actual payment for the related invoice.

You can click on the View details button of a KPI chart to go to the related dashboard for a more detailed analysis.