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- Classic Robots
- Troubleshooting
Orchestrator User Guide
Robot Statuses
Only displayed for attended robots. Displayed in front of the license type in the Type column, as in the screenshot below. The following options are available:
- Green icon - licensed. Hovering over the icon displays the exact time and date the license was acquired.
-
Red icon - unlicensed
If the UiPath Robot service is stopped, nothing is displayed.
For more information about licensing, click here.
The following options are available:
- Available - UiPath Robot is not running a process and is free to be used.
- Busy - UiPath Robot is running a process. You cannot edit the username, machine, and license type of a busy robot.
- Unresponsive - UiPath Robot and Orchestrator have not communicated in the last two minutes. This value can be configured using the Scalability.Heartbeat.FailureThreshold parameter.
- Disconnected - the UiPath Robot service is not running.
Robot start commands are received through SignalR or requested on a heartbeat. The username and password UiPath Robot uses for authentication purposes are transmitted only on heartbeats, enabling it to log in and execute an indicated process.
On the Robot page, Monitoring menu, the connection status is the last known status of UiPath Robot as communicated through the most recent heartbeat. Hovering over this field displays the date and time of the last heartbeat. This is only applicable to attended robots or unattended robots used in attended mode. A modern robot is displayed as connected only if the UiPath Robot tray or Studio is opened on the host machine.
The status and health of unattended runtimes can be checked in the Monitoring menu > Machines