Automation Hub
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Automation Hub User Guide
Last updated Feb 28, 2024

Submit an Idea

If you notice a manual, repetitive task, or process that could be done automatically, you are encouraged to submit an idea. Do this by clicking the Submit button available on the top, right-hand side of the page.



Depending on the submitter's assigned permission levels, ideas have two separated approval flows:

  • Employee-driven
  • CoE-driven

Note: A third option is available allowing users with Citizen Developer rights to submit an Automation. Please check Submit an Automation for details.


Employee-driven Idea

The Submit an Idea option is available for users with a limited amount of information related to the process/task they are describing, and are not so familiar with RPA.

As soon as you click it, a pre-defined questionnaire containing a set of 9 questions is displayed. This helps you identify suitable candidates.

If you're not sure that the chosen task/process is suitable, follow the submission process as it's created to help you decide, and, at the same time, you will become more familiar with the criteria used for assessing a task/process. To test an idea, it first needs to be shared.

As soon as you shared an idea the below flow is initiated:

  1. The platform automatically calculates the Idea Score.
  2. An Idea Profile is created. Check it to follow its evolution and updates.
  3. The idea undergoes several reviews and updates. Check out the Idea Review Phases for more information.
Below you can find a graphic display of the Employee-driven idea flow:

CoE-driven Idea

Authorized users like Subject Matter Experts, Process Owners, RPA Business Analysts, Process Consultants who know the process in detail, can bypass the Idea Approver's approval flow by sharing a CoE-driven idea. Check out the Idea Review Phases for more information.

Below you can find a graphic display of the CoE-driven idea flow:
  • Employee-driven Idea
  • CoE-driven Idea

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