Perguntas frequentes e solução de problemas

Esta página fornece perguntas e respostas frequentes e informações sobre solução de problemas para os painéis de consumo de AI Units.

Perguntas frequentes

Dados

• Are there any data retention policies in case of Insights? By default, there is no data retention for Automation Suite deployments.
• How often is the data refreshed? Data is refreshed every 24 hours.
• Is historical consumption data available in the dashboard? Data is only available following the release of the dashboard (July 2024), while the dashboard is still in public preview. If you need historical data, contact the UiPath Support team.
• Is the data available in the dashboard specific to a region? Yes, data displayed in the dashboard is limited to information from the same region as that of the organization. Make sure that the tenant consuming AI units is in the same region as the dashboard.

Painel de visão geral do consumo no nível do tenant

• Do I need to pay extra to use Insights for the AI units consumption dashboards? No, you can use Insights for free to view the AI units consumption dashboards. Check the Installing Insights section for more information on how to enable Insights.
• What allocated AI units are included in the dashboard? The dashboard displays consumption data from one of the following:
  • AI Units alocadas no nível do tenant.
  • AI Units alocadas no nível da organização. Isso se aplica apenas se o tenant não tiver AI Units alocadas, mas houver um tenant associado para o evento de consumo. Por exemplo, o número de AI Units que um tenant consumiu exibido no painel corresponderá ao número exibido no painel no nível da organização.
• What Document Understanding data does the dashboard include? For Document Understanding, the data covers both cross-platform and IntelligentOCR activities and APIs, applicable to Document Understanding classic, AI Center-based, and modern projects. Data is reported for pre-trained specialized and generative models, as well as custom models.
• What AI Center data does the dashboard include? For AI Center, the data covers runtime consumption referring to predictions using AI Center models, training consumption for training the model, and hosting for serving the model.
• Which products are tracked in the consumption metrics? The following products display the number of consumed AI units:
  • AI Center
  • Document Understanding

Painel de consumo do Document Understanding e do AI Center

• Do I need to pay extra to use Insights for the AI units consumption dashboards? No, you can use Insights for free to view the AI units consumption dashboards. Check the Installing Insights section for more information on how to enable Insights.
• What Document Understanding data does the dashboard include? For Document Understanding, the data covers both cross-platform and IntelligentOCR activities and APIs, applicable to Document Understanding classic, AI Center-based, and modern projects. Data is reported for pre-trained specialized and generative models, as well as custom models.
• What AI Center data does the dashboard include? For AI Center, the data covers runtime consumption referring to predictions using AI Center models, training consumption for training the model, and hosting for serving the model.
• Which products are tracked in the consumption metrics? The following products display the number of consumed AI units:
  • AI Center
  • Document Understanding

Solução de problemas

O nome da automação é exibido como Desconhecido ou N/A.

• If the value is displayed as Unknown, this means that there is no data for it. One potential cause could be an older Robot or activity package version or that data is in another region. Make sure that you are using the latest versions for UiPath Robot and activity packages.
• If the value is displayed as N/A, this indicates that it's not applicable because the operation was carried out outside of an automation or Orchestrator folder.

O nome de tenant padrão é exibido como Desconhecido

The default name of the tenant may be displayed as Unknown in the following scenarios:

• Se os dados pertencerem a uma região diferente da organização.
• Se os dados de consumo pertencerem a transações ausentes, como aquelas sem ID de trabalho.

As métricas para minhas habilidades de ML não estão completas.

As AI Units consumidas pelas habilidades de ML do AI Center, com base em pacotes pré-configurados que são mais antigos que a versão 22.10, não são exibidas no painel.Apenas as AI Units consumidas para infraestrutura são exibidas. As AI Units usadas para chamar habilidades não são rastreadas e, portanto, não são exibidas no painel.

Certifique-se de reimplantar habilidades de ML mais antigas para que elas sejam incluídas no painel.

Observação:

Upgrading the ML packages version also implies retraining for retrainable models.

Dados ausentes no painel.

Se você encontrar dados ausentes em seu painel, isso pode ser causado por um dos seguintes:

• Fluxos de trabalho suspensos, relatando o consumo apenas após serem concluídos.
• O consumo no nível da organização, como usar chaves de API como método de autenticação nos fluxos de trabalho IntelligentOCR, não é exibido no nível do tenant.

O valor da pasta do Orchestrator é exibido como Desconhecido ou N/D.

If the value for Orchestrator folder is displayed as Unknown, it means that there is no related data. This could result from using an outdated Robot or activity package version, or if API Keys were used to access public endpoints, such as du.uipath.com/invoices.

Observação:

Certifique-se de estar usando as versões mais recentes para UiPath Robot e pacotes de atividades.

The value is displayed as Unknown also in the case of suspended jobs. In this case, the entry is populated after the job resumes and the automation execution finishes.

If the value is displayed as N/A, this indicates that it's not applicable because the operation was carried out outside of an Orchestrator folder.