テナントの移行と削除

テナント移行

Data Fabric / Data Service offers a way to maintain existing tenant data in the following cases:

• license upgrade or downgrade (Tier migration),
• change of the hosting region (Region migration).

ライセンスの階層またはリージョン間のテナントの移行を有効化すると、情報が保持されます。

各ケースの詳細とスムーズな移行を実現する手順をご確認ください。

階層の移行

Tier migration refers to the transition of your tenant data between different license plans, such as upgrading from Community to Enterprise or Enterprise trial, or vice versa.

As a first impact, the limits within your current license plan change to reflect the upgrade or downgrade. Therefore, you need to adjust your Data Fabric / Data Service units to meet the new data and API usage requirements.

移行スケジュール

Once UiPath^® detects a change within your license tiers (within 24 h), your Data Fabric / Data Service tenant is migrated after seven days.

注:

Depending on the amount of data in your tenant, migration can take several minutes. The tenant access is restricted to read-only during migration.

ライセンスのダウングレード

ライセンスのダウングレードの場合、使用されるデータに基づいて 2 つのシナリオを検討する必要があります。

• 100 MB 未満 - テナントに対するデータの読み取りまたは書き込みを、引き続き行うことができます。
• 100 MB を超える - 新しいデータをテナントに書き込めなくなりますが、引き続き読み取り権限があります。
  重要:

  To allow writing new data, make sure your data storage is below the limits of the new license plan.

リージョンの移行

重要:

Only Enterprise users can request this type of migration.

Enterprise ユーザーは、[テナント設定] パネルを開くと、どのリージョンでホストされているかを確認できます。

Region migration refers to the transition of your existing tenant data to another available hosting region.

To move your tenant data to a different region, you need to submit such a request to our support service.

移行スケジュール

Once UiPath^® support team receives your request on changing the region, you are notified of the scheduled day of the migration.

注:

Depending on the amount of data in your tenant, migration can take several minutes. The tenant access is restricted to read-only during migration.

ロールバック

If you can't access your Data Fabric / Data Service in the new configuration, you can request to roll-back to the previous environment within 30 days of migration by submitting a support ticket.

テナントの削除

The Automation Cloud policy specifies the deletion of inactive Community accounts, if the inactivity period exceeds 90 days.

If a deleted account had Data Fabric / Data Service enabled, the associated tenants and the data they hold are also deleted.

Enterprise accounts are not affected by the 90 days inactivity limit. Therefore, all entities and records within Data Fabric / Data Service are preserved even if the service becomes inactive or disabled.

移行されたテナントについては、45 日後に古い環境が自動的に削除されます。