integration-service
2024.10
true
- Getting started
- Notifications
- Licensing
- Troubleshooting
- Connector Builder
- Act! 365
- Active Directory - Preview
- ActiveCampaign
- Adobe Acrobat Sign
- Adobe PDF Services
- Amazon Bedrock
- Amazon Connect
- Amazon Polly
- Amazon SES
- Amazon Transcribe
- Amazon Web Services
- Anthropic Claude
- Asana
- AWeber
- Azure AI Document Intelligence
- Azure Maps
- BambooHR
- Box
- Brevo
- Calendly
- Campaign Monitor
- Cisco Webex Teams
- Citrix Hypervisor
- Citrix ShareFile
- Clearbit
- Confluence Cloud
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- Customer.io
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- DocuSign
- Drip
- Dropbox
- Egnyte
- Eventbrite
- Exchange Server - Preview
- Exchangerates
- Expensify
- Facebook
- Freshbooks
- Freshdesk
- Freshservice
- About the Freshservice connector
- Freshservice authentication
- Freshservice events
- GetResponse
- GitHub
- Gmail
- Google Cloud Platform
- Google Docs
- Google Drive
- Google Maps
- Google Sheets
- Google Speech-to-Text
- Google Tasks - Preview
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- Okta
- OpenAI
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- Quip
- Salesforce
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- TangoCard
- Todoist
- Trello
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- watsonx.ai
- WhatsApp Business
- WooCommerce
- Workable
- Workday
- X (formerly Twitter)
- Xero
- YouTube
- Zendesk
- Zoho Campaigns
- Zoho Desk
- Zoho Mail
- ZoomInfo
Freshservice events
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Integration Service for Automation Suite User Guide
Última actualización 26 de jun. de 2025
The connector supports the following predefined events:
- Ticket Raised
- Ticket updated
The connector also supports Record Created and Record Updated events on the following objects:
- changes
- requesters
- tickets
- agents (supported only for Record Created)
All events are automatically accessible under the Wait for an Event and Resume activity for your long-running workflows. For details, refer to Long-running workflows with Integration Service activities.
Event polling is performed every 5 minutes, by default. The polling interval is configurable. For details, refer to the Triggers documentation.