Security and permissions troubleshooting

Diagnose and fix Delegate permission denials, failed approvals, and blocked-site or skill-permission issues tied to Security settings.

Delegate indique qu’il ne dispose pas de l’autorisation

Cause 1: The relevant tool category is disabled.
Solution 1: Check Tool permissions for that category.

Cause 2: The app or site is in Blocked apps/websites, or the path matches a Protected files category.
Solution 2:

1. Vérifiez UI Automation.
2. Vérifiez les fichiers protégés.

Cause 3: You're not sure which control is denying it.
Solution 3: Switch to Cautious mode temporarily to see the specific denial.

J'ai approuvé une action, mais elle a toujours échoué

Cause 1: The Windows UAC prompt wasn't actually accepted.
Solution 1: Confirm it was accepted.

Cause 2: On macOS, the screen recording or accessibility permission wasn't granted.
Solution 2: Check Settings → Permissions to confirm it's enabled.

Cause 3: The app or site is in Blocked apps/websites, or the path matches Protected files.
Solution 3: Check both under Security settings.

Cause 4: The real issue is unrelated to permissions (network, authentication).
Solution 4: Read the full error message before assuming it's a permission problem.

Je souhaite autoriser un site bloqué

Cause 1: It's listed individually under Blocked websites.
Solution 1: Remove it under UI automation.

Cause 2: It was added as part of a category (Banking, Payments, Crypto, Password Manager, Government, Healthcare).
Solution 2: Remove it from that category under UI automation.

Cause 3: The setting is locked and shown as managed by your organization.
Solution 3: Ask your administrator — it's enforced through Automation Ops and can't be changed locally.

Une compétence ne cesse de demander les autorisations que j’ai déjà accordées

Cause 1: It's actually requesting a different permission than before.
Solution 1: Check what's being requested this time.

Cause 2: The permission is session-scoped.
Solution 2: Re-approve it for the new session.