Live streaming and remote control

While a job is in progress, you can access the live stream of the robot running the automation. If troubleshooting or debugging is needed, you can take control of the execution using your own mouse and keyboard, without pausing the automation.

Warning:

Live streaming and remote control features do not work in a proxy setup for Robot versions older than 2024.10.5. Upgrade your Robot to versions 2024.10.5+ to access these features in a proxy setup.

Enabling the features

Live streaming and remote control actions are controlled by the following options displayed in the Additional Settings tab of the process creation or editing window:

• The Allow live streaming toggle

  This is disabled by default.

• When Allow live streaming is enabled, the Allow remote control when live streaming option is also displayed, with two radio buttons:
  • Disabled (this is the default selection)
  • Enabled

Note:

Starting with Robot version 2024.10, to use this feature without disruptions, add the LiveStreaming parameter to the ADDLOCAL command when you upgrade your Robot installation.

For details, see The live streaming feature in the Robot guide.

General permissions

These features are controlled by the Live streaming & Remote control permission, with the following options:

• View - allows you to view live streams of running jobs.
• Edit - allows you to gain remote control over running jobs.
• Create - allows you to enable the features at the process level.

Live streaming

The live stream can be accessed from the contextual menu of the desired job while it is running, and it opens in a new browser tab.

Auditing

Live streaming activity is included in the audit, allowing you to see:

• if a live stream was accessed.
• the time that the live stream was accessed.
• the user that accessed it (along with the permission that the user had at access time).

Permissions

To access an available live stream, you need to have the folder-level Live Streaming & Remote Control permission with the View option enabled.

Important: The live streaming connection does not always load for Robot versions up to 2024.10.1. This happens due to a TLS version mismatch between the server and Robot. For example, some systems (i.e. Windows 10) and Robot versions lower than 2024.10.1 do not support TLS 1.3.

Remote control

This option allows you to take control of a running automation through its live stream, so as to troubleshoot any issues, such as long-running workflows and broken or blocked processes. It is only available if live streaming is also enabled.Taking remote control does not pause the job execution, so you can interfere with the automation as necessary.

Permissions

To take control over a running automation, you need to have the folder-level Live Streaming & Remote Control permission with the Edit option enabled.