Unified Pricing Plan

Licensing and consumption details for Communications Mining under the Unified Pricing Plan, including applicable metering and charging logic.

Important:

The licensing information on this page applies to you if you are on Unified Pricing Plan. If you are on Flex, refer to the Communications Mining™ Flex Pricing Plan.

Platform plans

The following table shows the features available in Communications Mining, within IXP, based on the Platform plan:

Note:

If your license expires, you will be automatically downgraded to the Free plan.

Feature	Feature description	Free	Basic Trial	Standard Trial	Enterprise Trial	Basic	Standard	Enterprise
Communications Data (Communications Mining™)	Access to Communications Mining capabilities, except for CMEK.	No	No	Yes	Yes	Available for Basic+ only*	Yes	Yes
Customer Managed Encryption Key (CMEK) through multi-tenant and dedicated storage	Dedicated Communications Mining storage, or tenant for customer, that enables CMEK. Note: You must submit a request to enable this feature. For more details, contact your Sales representative.	No	No	No	No	No	No	By request

*The Basic+ plan enhances the Basic plan by including additional features.

User licenses

The following table shows which user licenses provide access to Communications Mining™:

Unlicensed	Express	Basic	Plus	Pro
No	No	Yes	Yes	Yes

Note:

Organization or tenant admins who are unlicensed or have an Autopilot Express license can access admin-specific pages or perform admin-specific actions in IXP only. Unlicensed non-admin users will be prevented from accessing the IXP service.

Metering and charging logic

Measuring consumption

Communications Mining™ utilization is measured based on the consumption rate of units.

Consuming units

In Communications Mining, units are consumed when data is uploaded to the platform, at a rate of 0.2 Platform Units per upload, as follows:

• Per created message, for example, a comment in the API, such as an email.
• Per updated message, if the text of the data was modified.
  Note:

  As Communications Mining models continuously retrain, and predictions automatically update, you are not charged on a per-prediction basis, but per message.

You will be charged 0.2 Platform Units per message for the following operations:

• Uploading data into the platform via the API.
  • Uploading comments or raw emails (sync and sync-raw-email routes).
  • Fetching predictions for comments or raw emails that are not in the platform (predict and predict-raw-email routes).
• Uploading data into the platform via the CLI.
• Uploading data into the platform via integrations.
  • Syncing emails via the Exchange Integration
• Uploading data into the platform via the platform user interface.

Once uploaded, Communications Mining stores messages with no additional charge for 2 years.

Platform Units consumption

This section outlines how metering and charging for Platform Units are determined based on the type of operation you perform:

Product	Capability	Charge details	Activity or model	Platform Units consumed
Intelligent Extraction (IXP)	Communications Data (Communications Mining™)	Per Message uploaded, modified, or predicted	Classification and extraction	0.2

Important:

The units in this table reflect the default standard rates and serve as a reference for estimating consumption before purchase.