Utilisation des données et applications externes

Connecteurs Integration Service et serveurs MCP pour connecter Cartographer à vos applications, services et outils métier.

Cartographer se connecte à vos applications et services métier à partir des modules complémentaires et intégrations. Deux méthodes de connexion sont disponibles: les connecteurs Integration Service pour les intégrations SaaS gérées et les serveurs MCP pour les connexions d'outils personnalisées ou locales. Certains serveurs MCP prennent également en charge les MCP Apps, permettant à leurs outils d’afficher une interface interactive en ligne dans la conversation au lieu du texte uniquement.

Connexion Integration Service

Integration Service provides secure, authenticated connections to popular business applications — Outlook, Slack, Salesforce, and every other connector in the Integration Service catalog. When you connect one, the agent can read and write data, act on your behalf, and work in the background without browser automation.

See Connecting to popular business applications to create, test, and manage a connection.

Serveurs MCP

MCP is an open protocol for connecting AI assistants to external data sources and tools. MCP servers can be remote (hosted elsewhere, accessed over HTTP) or local (a program running on your machine), and most are added with one click from the Orchestrator-backed catalog or the third-party marketplace rather than configured manually.

See Configuring external tools with MCP servers to add a custom server, manage existing ones, or use MCP Apps.

When to use MCP vs. Integration Service

Use case	Approche recommandée
SaaS populaire (Outlook, Slack, Salesforce)	Integration Service
A proprietary tool without an Integration Service connector	MCP
A custom internal API or a local database or files	A custom MCP server

Prochaines étapes

• Connecting to popular business applications — Create, test, and manage Integration Service connections
• Configuring external tools with MCP servers — Add and manage MCP servers, including custom ones and MCP Apps
• MCP servers reference — The Orchestrator catalog and third-party marketplace
• Connections reference — The Connections screen, field by field
• Repeating work with Routines — Save workflows that use your connected tools
• Sharing skills with your team — Find pre-built skills for your connected services