Migración y eliminación de inquilinos

Migración del tenant

Data Fabric / Data Service offers a way to maintain existing tenant data in the following cases:

• license upgrade or downgrade (Tier migration),
• change of the hosting region (Region migration).

La información se conserva al permitir la migración del tenant entre niveles de licencia o regiones.

Descubre las particularidades de cada caso y los procedimientos que garantizan una transición fluida.

Migración de niveles

Tier migration refers to the transition of your tenant data between different license plans, such as upgrading from Community to Enterprise or Enterprise trial, or vice versa.

As a first impact, the limits within your current license plan change to reflect the upgrade or downgrade. Therefore, you need to adjust your Data Fabric / Data Service units to meet the new data and API usage requirements.

Programa de migración

Once UiPath^® detects a change within your license tiers (within 24 h), your Data Fabric / Data Service tenant is migrated after seven days.

Nota:

Depending on the amount of data in your tenant, migration can take several minutes. The tenant access is restricted to read-only during migration.

Baja de licencias

En el caso de las bajas de licencia, hay dos escenarios a considerar en función de los datos consumidos:

• Menos de 100 MB: puedes seguir leyendo o escribiendo datos en tu tenant.
• Más de 100 MB: ya no puedes escribir ningún dato nuevo en tu tenant, pero sigues teniendo permisos de lectura.
  Importante:

  To allow writing new data, make sure your data storage is below the limits of the new license plan.

Migración de regiones

Importante:

Only Enterprise users can request this type of migration.

Como usuario de la empresa, puedes ver en qué región estás alojado abriendo tu panel de configuración de tenant.

Region migration refers to the transition of your existing tenant data to another available hosting region.

To move your tenant data to a different region, you need to submit such a request to our support service.

Programa de migración

Once UiPath^® support team receives your request on changing the region, you are notified of the scheduled day of the migration.

Nota:

Depending on the amount of data in your tenant, migration can take several minutes. The tenant access is restricted to read-only during migration.

Reversión

If you can't access your Data Fabric / Data Service in the new configuration, you can request to roll-back to the previous environment within 30 days of migration by submitting a support ticket.

Eliminación de tenant

The Automation Cloud policy specifies the deletion of inactive Community accounts, if the inactivity period exceeds 90 days.

If a deleted account had Data Fabric / Data Service enabled, the associated tenants and the data they hold are also deleted.

Enterprise accounts are not affected by the 90 days inactivity limit. Therefore, all entities and records within Data Fabric / Data Service are preserved even if the service becomes inactive or disabled.

En el caso de los tenants migrados, los entornos antiguos se eliminan automáticamente después de 45 días.