Tu portal central de recursos y asistencia

Customer Portal

Junio de 2021

Notas relacionadas

Easier Access to Information and Insights

Faster Service

About Customer Portal

Certificados de seguridad

Seguridad

Compatibilidad de explorador

Requisitos de software

Preguntas frecuentes del portal del cliente

Primeros pasos

User Categories and Types

Permisos

About Users and Permissions

Sending an Invite

Inviting a User

Usuarios

Knowledge Base

Technical Solution Articles

Product Downloads

About the Knowledge Tab

Searching for Materials

Searching for Articles

Searching for Products

Sorting Products

Downloading Products

Accessing Release Notes

Working Inside the Knowledge Tab

Conocimiento

About the Collaboration Tab

File Uploading Limitations

Accessing the Collaboration Tab

Espacio de colaboración

Viewing Licenses

Viewing My Licenses

Acerca de las licencias

Solicitar una licencia

Exporting License Information

Using the Overflow Menu

Working With Licenses

About Enterprise Agreement Licenses

Accessing the Enterprise Agreement Dashboard

About the Enterprise Agreement Dashboard

Provisioning Licenses

Viewing Past Requests

Enterprise Agreement Licenses

Licencias

Acerca de la asistencia

Incident Cases

Premium Care

About Technical Solution Articles

Troubleshooting - Technical Solution Articles

Raising an Incident Case

Raising a Premium Care Ticket

Working With Support

Soporte